Chandler Macleod is recruiting on behalf of our client for multiple Business Support Officer opportunities. This is a rewarding role where you'll play an important part in supporting participants through key stages of their journey, delivering quality customer service and helping to achieve positive outcomes.
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Working within a collaborative and fast-paced environment, you will manage a variety of administrative, operational and customer-focused tasks while engaging with participants, providers and stakeholders across Australia. This a full time, office based, labour hire contract.
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About the Role
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As a Participant Support Officer, you'll be responsible for managing a diverse workload, resolving enquiries, and supporting participants through established processes and pathways. You'll use a range of systems and tools to review information, assess participant matters, and ensure actions are completed accurately and within required timeframes.
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This role requires strong judgement, empathy, attention to detail and the ability to communicate effectively with people from diverse backgrounds.
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Key Responsibilities
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About You
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What We're Looking For
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For any queries, please contactvolumefedgov@chandlermacleod.com
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At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
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You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
Participant Support Officer • Newcastle, NSW, AU
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