Job Description
Job Description
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Are you a highly organised communications professional with exceptional attention to detail and strong stakeholder engagement skills? We are seeking a flexible, proactive Communications Support Officer for an immediate 4-week contract supporting a key Strategic Operations team and Executive leadership.
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You'll be joining a friendly, welcoming, and supportive team of 4-5 people who take pride in a positive workplace culture (complete with regular team morning teas!).
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This fast-paced role involves time-sensitive internal communications, multi-site stakeholder liaison, event management, and system content updates., Operational & Priority Bulletins: Draft and distribute monthly operational bulletins and critical, time-sensitive priority bulletins (e.g., major equipment shutdowns requiring multi-site coordination for appointment/screening reallocation's).
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Newsletters & Content Creation: Coordinate, write, and distribute the fortnightly internal staff newsletter via Contact Monkey.
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Stakeholder Engagement: Active phone, Teams, and email communication with diverse operational stakeholders across multiple sites.
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Events & Recognition's : Plan and manage industry celebration days (e.g., National Nurses Day, Allied Health Professional Days) and internal recognition initiatives (Certificates of Service/Recognition).
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Promotional & Uniform Coordination: Manage branded promotional items (thank you cards, USBs) and assist new staff through the online uniform ordering portal.
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Digital & Intranet Updates: Update and maintain intranet and internet content using internal CMS platforms and pre-designed templates.
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Systems Used
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- Distribution & Design: Contact Monkey, Venngage (branded templates), SurveyMonkey \n
- Web & Administrative: IBM Intranet CMS (supported by a dedicated online services team), ADA (Uniform Portal), Facecruit \n
- Draft and distribute monthly operational bulletins and urgent, time-sensitive priority equipment breakdown notices \n
- Write, design, and circulate the fortnightly internal staff newsletter via Contact Monkey \n
- Conduct extensive multi-site stakeholder engagement via phone, Microsoft Teams, and email \n
- Plan and manage industry celebration days and internal staff recognition initiatives \n
- Update and manage content across internal intranet and external internet platforms \n
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About the Candidate
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Government Experience: Prior experience working within State Government or public sector environments is highly regarded.
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Mandatory Requirement: You must hold a valid, current National Police Clearance to be considered for this position.
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Writing & Detail: Exceptional written communication skills with a sharp eye for accuracy in high-stakes, time-sensitive communications.
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Relationship Building: Strong interpersonal skills with the confidence to conduct extensive stakeholder engagement across multiple locations.
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Adaptability & Initiative: Highly flexible, open to varied daily duties, and comfortable seeking support when navigating custom systems.
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- Bachelor Degree in Marketing \n
- Communications \n
- Public Relations \n
- or a related discipline \n
- Valid current National Police Clearance \n
- Prior experience within State Government or public sector environments \n
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Work Environment
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Great Work Culture: Supportive, friendly team with a welcoming, collaborative environment.
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Work-Life Balance: Flexible start/finish times with 1 day Work From Home per week.
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Convenience: Discounted $10/day parking available directly in the building.