Technology Lead | Microsoft Technologies | Dynamics CRM

Job Description

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Experience with Dynamics 365 Sales, Customer Service, or Field Service modules.

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Experience with Copilot Studio and AI Builder.

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Experience in enterprise-scale CRM implementations.

Detailed Job Description Key Responsibilities \n

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• Design, develop, and customize Microsoft Dynamics 365 CRM solutions.
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• Develop and maintain plugins, custom workflows, custom actions, and business process flows.
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• Create and customize forms, entities, views, dashboards, and security roles.
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• Build integrations with external systems using REST APIs, Web APIs, Azure Services, and .NET technologies.
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• Develop Power Automate flows and Power Apps solutions.
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• Work with Azure Functions, Logic Apps, Service Bus, and API Management for integrations.
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• Participate in requirements gathering, solution design, development, testing, and deployment.
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• Troubleshoot and resolve application issues and performance bottlenecks.
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• Collaborate with business analysts, solution architects, and stakeholders.
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• Follow best practices for CRM development, security, and deployment.
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Required Technical Skills \n

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• Microsoft Dynamics 365
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• Customizations and Configurations
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• Plugins, Custom Workflow Activities
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• Business Rules and Business Process Flows
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• Ribbon Workbench / Command Bar Customization
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• CRM Security Model
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• Development Skills
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• HTML5, CSS3
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• Dynamics 365 SDK
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• Web API and OData
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• Power Platform
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• Power Apps
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• Power Automate
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• Dataverse
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• Power Platform Administration
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• Integration Technologies
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• REST/SOAP APIs
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• Logic Apps
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• Service Bus
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• SSIS (optional)
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• Database
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• SQL Server
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• FetchXML
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• Query Expressions
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• DevOps
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• Git Source Control
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• Solution Deployment Management
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Preferred Qualifications \n

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• Bachelor's Degree in Computer Science, Engineering, or related field.
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• Microsoft Dynamics 365 certifications are preferred.
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• Experience with Agile/Scrum methodologies.
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• Knowledge of Azure cloud services.
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Preferred Certifications \n

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• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant
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• Microsoft Certified: Power Platform Solution Architect Expert
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