Head of Growth @ Fetch

Job Description

Fetch is how modern pet parents give their pets the best care. One pink app for insurance, health and care. We've raised our Series A from Lightspeed and Airtree, we're rated 4.9 on Google, #1 by CHOICE, and we're growing fast. Now we're turning Australia's fastest-growing pet insurance brand into Australia's most-loved consumer pet health brand.

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The role

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We're looking for an exceptional Head of Growth to own how Fetch grows: the strategy, system, and team.

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This is a senior player-coach role across acquisition, conversion, lifecycle, referrals, partnerships, website, and new channels. Your job is to build the engine that gets Fetch in front of every pet parent in Australia - in ways that are creative and clever.

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Growth has to feel like Fetch: crafted, warm, fun, trustworthy, and a little bit magic. The ad, the website, the landing page, the first 30 seconds in-app, the referral loop all matter.

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• Location: Sydney, hybrid, 3–4 days in office
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• Employment type: Full time
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• Compensation: Series A salary and equity
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• Working with: Reports to a co-founder and leads a small growth team. We're flat, fast and care about the best idea.
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What You'll Build And Own

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• A growth engine that compounds: weekly testing rhythms across creative, paid, website, product, and lifecycle
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• A website and funnel that converts: thoughtful, clever, personal
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• New growth routes: vets, breeders, rescues, partnerships, community, and channels no one else in the category is trying
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• A scalable paid engine: Meta, TikTok, Google etc. with unit economics that hold as spend grows
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• An AI-native testing system: agents and workflows that test creative, landing pages, offers, and lifecycle ideas every week
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• A small team: hired, coached, and led by you
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• A clear view of what's working: CAC, LTV, payback, conversion, retention
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About You

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You've scaled something before to hundreds of thousands of people, and you have the ambition and drive to make it happen again at Fetch.

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This Might Look Like

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• 5+ years in growth, ideally in a venture-backed consumer business
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• Ownership across growth strategy, budget, team, and targets
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• Experience building a creative or growth-testing operation
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• Strong understanding of CAC, LTV, payback, cohorts, and conversion
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• Good judgement across copy, design, websites, landing pages, offers, and customer experience
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• A sharp eye for creative that works on Meta, TikTok etc.
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Nice to have: subscription, referral, product-led growth, you don't need insurtech or fintech experience!

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You'll Probably Love This Role If

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• You're super ambitious and want to grow very fast!
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• You're all in on AI
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• You're optimistic and ambitious, and you make people around you want to go harder
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• You're clever and creative, and come up with ideas others don't
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• You care about tiny details that make a brand loved
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• You love pets
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You Probably Won't Love This Role If

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• You want a big team, big agency roster and distance from the work
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• You need perfect data, briefs or structure before moving
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• You're uncomfortable being challenged, or think people should stay in their lane
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• You think growth is just numbers
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What It's Like Here

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• The Fetch team vibe is ambitious, smart, hard-working, thoughtful, and kind.
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• You'll be involved early in strategy, with room to debate ideas with founders and the team
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• You'll work on a product genuinely loved by pet parents, vets and the broader pet community
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• We're growing fast, and you'll directly shape the future of Fetch
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• Competitive Series A salary + meaningful equity
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• Hybrid working (3 days Sydney office, flexible WFH)
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• Latest MacBook Pro and a top setup
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• Two team retreats each year
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• Office dogs for cuddles and interruptions
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• Bean to cup coffee machine, unlimited fruit and snacks. Toblerone on-tap
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• Inclusive parental leave policy
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• 5 weeks annual leave
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Key Responsibilities

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• Developing a conversion funnel
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• Leading a growth team
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Why Fetch is partnering with Hatch on this role.

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Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

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A Final Note: This is a role with Fetch not with Hatch.