Event Delivery Lead (Casual)

Job Description

Own the end-to-end execution of high-impact educational events and lead on-site teams to operational success across Melbourne.

Contour is seeking an organized, proactive, and decisive Event Delivery Lead to join our Operations team on a casual basis . Based in Melbourne , this is an event-driven role where your hours will differ depending entirely on our event schedule , making it ideal for someone seeking dynamic, flexible operational work.

You will take full ownership of the end-to-end delivery of Contour's events - primarily focusing on orchestrating exams and assessments , while adapting to deliver workshops, information nights, and online events. As the primary on-site operational lead , you will be responsible for logistics, resource coordination, and casual team management to ensure every event runs flawlessly.

• End-to-end event delivery - Lead on-site logistics, timetabling, and team coordination for student assessments and events across Melbourne.
• Flawless planning - Map out detailed timelines, floor plans, and run sheets to ensure seamless execution from setup to pack-down.
• Rigorous documentation - Build clear checklists, site manuals, and operational guides to keep every event component fully aligned.
• On-site leadership - Serve as the calm, authoritative point of contact for casual staff, venue managers, students, and internal teams.
• Staff management & briefs - Roster, brief, and guide casual invigilators and event teams to maintain high standards of delivery.
• Exam integrity & supervision - Direct and oversee assessment rooms to ensure a highly structured, quiet, and strictly compliant environment.
• Student wellbeing & equity - Facilitate approved Special Examination Arrangements and handle student needs with poise and professionalism.
• Daily agile briefings - Lead daily team huddles during multi-day events to surface challenges, gather feedback, and implement rapid fixes.
• Resource & budget control - Manage printing, stationery, and vendor sourcing while keeping event expenses strictly within approved budgets.
• Venue evaluation - Conduct thorough site visits and assessment checks to inform venue selection and operational design.
• Registration & attendance - Oversee event software to manage check-in flows and accurately track student attendance in real time.
• Join a vibrant, fast-growing educational ecosystem that has impacted over 15,000+ students.
• Gain access to full training, comprehensive site manuals, and dedicated support to set you up for success.
• Enjoy the flexibility of casual work assignments in Melbourne that vary naturally with our event schedules.
• Opportunity for career development to progress within the Operations department as the organisation grows.
• Competitive casual hourly rates with the benefits of a collaborative, purpose-driven team environment.

About the Employer

At Contour, we're reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn't relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we've grown to over 300+ team members. We've produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

• Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
• Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
• Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

About the Candidate

• Event operations background with proven experience in coordination , exam delivery, or logistics is ideal.
• Casual team leadership exposure is desirable, but full training and onboarding support are provided.
• Operational mastery with a track record of managing timelines , documentation, compliance, and event budgets .
• Tech confidence navigating registration platforms , booking software, and standard office tools.
• Unshakable composure to stay calm, sharp, and decisive during live, on-the-day surprises.
• Meticulous precision and high attention to detail across candidate data, venue manuals, and procedures.
• Exceptional organization , time management, and clear written communication skills.
• Student-first mindset dedicated to maintaining a safe, calm, and supportive environment .
• Required clearances , including a valid Working with Children Check for Victoria.
• Mobility and flexibility to travel across Melbourne venues and work shifts tied directly to the event calendar.

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