Home & Community Care - Revenue & Receivables Officer

Job Description

Home & Community Care - Revenue & Receivables Officer

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Parramatta CBD | Hybrid (3 days in office, 2 days from home)
\n Full-time Contract | Finance Shared Services

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At Uniting, we take real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. Every day, our teams deliver meaningful outcomes for the people and communities we serve—and our Finance team plays a critical role in making that happen.

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We're looking for a capable and detail-driven Revenue & Receivables Officer to join our Finance Shared Services team. This is a role where precision, accountability and collaboration matter—and where your work directly supports sustainable service delivery across the organisation.

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About the role

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You'll be an integral part of a high-performing team responsible for the accurate and timely processing of revenue and receivables. This includes billing, receipting, reconciliations, debt management, and handling Refundable Accommodation Deposits and Ingoing Contributions in line with legislative requirements.

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You'll also contribute to continuous improvement initiatives, helping standardise processes and lift performance across quality, productivity and cost.

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What you'll be doing

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• Process billing journals, credit notes and internal recharge entries with accuracy and timeliness
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• Allocate and reconcile direct deposits and support receipting of payments
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• Generate and distribute client account statements and invoices
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• Manage credit balances, reporting and client refunds within required timeframes
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• Support weekly settlement processes and direct debit adjustments
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• Assist with fee change processes in line with government requirements
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• Process Refundable Accommodation Deposits and Ingoing Contributions in compliance with legislation
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• Contribute to accurate reconciliation of revenue-related balance sheet accounts
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• Maintain integrity of sub-ledger data
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• Support reporting, data analysis and budgeting inputs
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• Identify opportunities to maximise revenue and improve processes
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Stakeholder & Team Collaboration

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• Respond to enquiries from internal stakeholders and support cross-functional teams
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• Build strong working relationships across the organisation
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• Contribute to a collaborative, inclusive and high-performing team culture
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• Support continuous improvement and standardisation initiatives
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What you'll bring

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• Diploma in Accounting (or equivalent experience)
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• Around 3+ years' experience in a similar finance or receivables role
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• Strong attention to detail and a disciplined, methodical approach
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• Experience processing journals, reconciliations and high-volume transactions
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• Solid understanding of revenue-related accounting processes
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• Strong communication skills and the ability to work across a complex organisation
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• Experience using ERP systems and advanced Excel skills
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• Ability to manage sensitive information with discretion
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Ideally, you'll also have:

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• Experience in a shared services or high-volume transaction environment
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• Exposure to government funding, reporting or subsidy processes
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• Experience working in a regulated environment
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Why Join Uniting?

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• At Uniting, you'll be part of a community that values compassion, inclusion and courage. We believe in walking alongside people and communities, creating spaces where care, dignity and belonging are experienced every day
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• You'll join an organisation that lives its values of beingCompassionate,Respectful, Imaginative and Bold, while working alongside people who share a commitment to justice, community and meaningful impact.
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Who is Uniting

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• Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, communityservices,and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities, and confront injustice.
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• Uniting is a Child Safe Organisation committed to promoting the safety, well-being, and inclusion of children and young people.
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Empowered by diversity

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• At Uniting, inclusionisn'tjust something we value –it'show we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.
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