Business Development Manager - Food & Beverage

Job Description

Better begins here \n

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role \n

This is an exciting opportunity to drive the commercial growth of Crown Melbourne's restaurants and bars portfolio. As Restaurants & Bars Business Development Manager, you will lead the end-to-end sales and business development strategy for private dining, events, corporate functions and group bookings across a collection of Crown's most renowned dining venues. Working closely with restaurant leadership, culinary teams and key stakeholders, you will identify new business opportunities, build strong client relationships and deliver revenue growth across the portfolio. We are seeking a commercially minded hospitality professional who thrives on building relationships, uncovering opportunities and converting leads into long-term partnerships. You will be passionate about hospitality, highly driven by results and motivated by creating exceptional experiences that generate lasting business value.

In this role you will: \n

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• Drive revenue growth across Crown Melbourne's restaurants and bars through private dining, events and corporate business opportunities.
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• Manage the full sales lifecycle from prospecting and lead generation through to conversion, operational handover and client retention.
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• Develop tailored dining and event solutions that maximise venue utilisation and commercial performance.
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• Build strong partnerships with internal stakeholders to deliver seamless and memorable guest experiences.
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• Work closely with Marketing and Operations teams to develop promotional initiatives, special events and revenue-generating campaigns.
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• Establish and maintain a robust pipeline of opportunities through networking, client engagement and proactive business development activity.
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• Represent Crown Melbourne and its restaurant portfolio at industry functions, networking events and client engagements.
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• Monitor market trends and competitor activity, providing insights and recommendations to drive performance.
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• Prepare and present sales forecasts, pipeline reports and commercial performance updates to senior leadership.
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About You: \n

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• You are an experienced business development professional with a proven ability to generate revenue, build lasting client relationships and deliver commercial outcomes within hospitality, events or premium customer-focused environments.
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• You bring energy, professionalism and a proactive approach, with the confidence to engage senior stakeholders and create opportunities that contribute to long-term business success.
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• Proven experience in Business Development, Sales, Commercial Management or a similar revenue-generating role.
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• A strong track record of achieving or exceeding sales and revenue targets.
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• Experience within hospitality, premium dining, events, hotels or luxury service environments.
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• Demonstrated ability to identify, prospect and convert new business opportunities.
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• Strong relationship management and stakeholder engagement skills.
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• Experience managing client accounts, contracts, proposals and commercial negotiations.
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• Excellent communication, presentation and influencing skills.
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• Strong commercial acumen with the ability to balance guest experience and business performance.
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• Experience using CRM platforms and managing sales pipelines.
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What We Offer You: \n

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• The opportunity to shape the commercial success of Crown Melbourne's award-winning restaurants and bars portfolio.
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• A dynamic and collaborative environment within one of Australia's leading hospitality and entertainment destinations.
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• Exposure to some of the industry's most recognised dining brands and premium hospitality experiences.
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• Ongoing career development and progression opportunities across Crown Resorts.
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• Complimentary meals while on shift and access to a range of team member benefits.
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• The opportunity to build meaningful industry relationships and make a measurable commercial impact.
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• A supportive culture that values innovation, collaboration and professional growth.
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Applications Close: Monday 28th September

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Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what’s happening at Crown. We’ll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.

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