Store Manager

Job Description

Mitre 10 Torrensville Trade Centre is a proudly locally embedded business with strong community connections and a trade-focused operation supporting local builders, contractors and volume customers. This is not a typical retail store - it's a hands-on, fast-moving trade environment where operational excellence and strong team leadership are key.

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We're seeking a practical, floor-based Store Manager who enjoys being involved in the day-to-day running of the business, understands trade customers and products, and can motivate a team to deliver consistently for high-volume trade accounts.

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If you thrive in a busy, operational role, enjoy coordinating people, product and logistics, and like leading from the front - we'd love to hear from you.

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What You'll Be Doing

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• Leading, coaching and motivating a multi-skilled team in a trade-driven store environment
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• Being hands-on on the floor, supporting staff and customers throughout the day
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• Overseeing daily store operations including stock flow, merchandising and trade order fulfilment
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• Coordinating and managing deliveries, logistics and stock management
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• Ensuring strong product knowledge across the team to support trade and builder customers
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• Driving operational efficiency, safety standards and sales performance
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• Building and maintaining strong relationships with customers, builders, and internal cross functional teams
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• Working closely with ownership and leadership to deliver business and operational goals
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What we're looking for

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• A sales driven, experienced operational leader who leads by example
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• Experience in understanding and analysing financial reporting
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• Strong understanding of trade customers, products and supply flow
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• Proven ability to motivate, develop and hold teams accountable
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• Background in hardware, trade, construction supply or big-box retail (highly desirable)
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• Organised, practical and solution-focused with a strong work ethic
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• Someone who is committed to sucession planning and building capability for future growth
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What's On Offer

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We're proud to offer a workplace that supports your well-being, growth, and belonging:

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• Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
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• Career Growth: Endless learning and development opportunities
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• Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
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• Inclusive Culture: Bronze Employer for LGBTQ Inclusion
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• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
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• Mental Health: Gold accreditation by Mental Health Australia
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• Flexibility: Flex Ready and Family Friendly Workplace accredited
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#INHT