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Labour Support Group
Hardware TechnicianLabour Support Group • Whittlesea, AU
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Hardware Technician

Hardware Technician

Labour Support Group • Whittlesea, AU
16 days ago
Job description

The Client


IGroup Consulting is an IT Consulting Systems Integration firm that delivers comprehensive IT services to leading clients in Australia. They are a full IT solutions provider that offers a range of expertise targeting the Financial Services, Communications, Retail, High-Technology and Government and Educational Sector industries through Australia.


IGroup Consulting is an IT Consulting Systems Integration firm that delivers comprehensive IT services to leading clients in Australia. They are a full IT solutions provider that offers a range of expertise targeting the Financial Services, Communications, Retail, High-Technology and Government and Educational Sector industries through Australia. They now seek an experienced Hardware Technician to join the team in Epping, Victoria.


The Role


This is a full time role with an annual salary set at $80,000- $85,000 plus superannuation, and will be based in Epping, Victoria.


The Responsibilities



  • Diagnosing hardware and software issues to provide effective solutions to technical problems.

  • Responding to user inquiries and resolving software and hardware-related issues promptly and efficiently.

  • Customizing and adapting existing programs to meet specific user requirements and system configurations.

  • Installing and configuring software applications and operating systems on computers and other devices.

  • Optimizing the use of applications and equipment to ensure efficient and reliable performance.

  • Setting up and maintaining computer networks, including configuring routers, switches, and network peripherals.

  • Designing, developing, and maintaining websites and web applications to support business needs.

  • Repairing and replacing peripheral equipment such as printers, scanners, and modems as needed.

  • Conducting hardware upgrades and replacements to enhance system performance and capabilities.

  • Performing preventive maintenance on computer hardware to prevent potential issues and ensure longevity.

  • Collaborating with vendors and suppliers to source appropriate hardware and software solutions.

  • Documenting hardware and software configurations, changes, and maintenance activities for accurate record-keeping.


The Requirements



  • Relevant qualifications in IT or related

  • At least 4 years experience as a hardware technician

  • At least 4 years of relevant professional experience gained in a corporate setting

  • At least 2 years' experience in configuring, maintaining, and troubleshooting dedicated server hardware, including enterprise-grade racks, blade servers, and high-density compute nodes

  • At least 2 years' experience in security hardening of dedicated servers.

  • At least 2 years' experience with BIOS/UEFI configuration, firmware upgrades, and hardware-level virtualization support

  • At least 2 years' experience in structured cabling (Cat6/6a, fibre optic splicing, patch panel installation) and rack-mounted hardware setup in enterprise environments

  • Have strong knowledge on operating a computer and ability to learn new software and hardware

  • Understanding of Microsoft applications

  • Good at analytic especially analysis of technical issues

  • Needs to be enthusiastic and have a positive attitude.

  • Also capable of achieving targets set.

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Hardware Technician • Whittlesea, AU