Lending Specialist - Capalaba

About the role

As a Lending Specialist at BOQ Group, your day begins with purpose—supporting customers through one of life’s biggest milestones: buying a home.

You’ll be the trusted advisor they turn to, guiding them with clarity and care. From strategy sessions with your Branch Manager to meetings with community partners and clients, your role is all about building relationships that matter.

You’ll be immersed in the full lending journey, helping customers navigate their options, understand their goals, and feel confident in their decisions. Whether it’s a first home buyer or a seasoned investor, you’ll be there every step of the way—making the process seamless and stress-free.

Your days might include reaching out to local businesses, attending community events, or following up with new leads generated through your business development efforts. You’ll be the face of BOQ in your community, strengthening brand awareness and creating meaningful connections.

And throughout it all, you’ll be supported by a team that values inclusion, growth, and authenticity. With mentoring, training, and a clear career pathway, you’ll have everything you need to thrive.

About You

You bring a strong foundation in lending, backed by deep industry knowledge and practical experience.

Your expertise spans the full lending lifecycle—from assessing creditworthiness to structuring tailored solutions that meet client needs. You understand compliance requirements and risk management principles, ensuring every decision aligns with regulatory standards and organizational goals.

Your ability to build trust and maintain long-term relationships sets you apart. You combine analytical skills with a customer-first mindset, delivering solutions that balance financial outcomes with client satisfaction.

With proven success in navigating complex lending scenarios, you’re ready to contribute insights that drive growth and strengthen the business.

You’re proactive, driven, and always looking for ways to add value.

This role is more than a job—it’s a chance to be part of something meaningful, to grow your career, and to join a team that celebrates your success.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.