Campus Administration Officer

Job Description

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Shape a New Community from Day One | Campus Administration Support

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Westmead | Full-time Permanent

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Be part of something new. Join Uniting at Park Meadows Westmead, our brand-new retirement living community, and play a key role in creating a welcoming and vibrant environment for residents from day one.

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As Campus Administration Support, you'll be at the heart of village life, supporting daily operations, building meaningful relationships with residents and visitors, and helping shape a positive community experience alongside a passionate and supportive team.

Why you'll love this opportunity \n

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• Join a brand-new retirement living community and help establish its culture and resident experience
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• Build meaningful connections with residents, families and visitors
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• Variety in your day across administration, customer service, events and community engagement
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• Work closely with an experienced Campus Manager and collaborative team
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What you'll be doing \n

As Campus Administration Support, you'll work closely with the Campus Manager to support the day-to-day operations of our retirement living community.

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Your responsibilities will include:

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• Providing exceptional customer service to residents, visitors and stakeholders
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• Responding to enquiries and resolving issues with professionalism and empathy
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• Supporting resident activities, events and community engagement initiatives
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• Managing administrative processes, records and documentation
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• Assisting with resident communications, newsletters and meetings
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• Supporting reporting, budget administration and operational activities
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• Building positive relationships across the campus and wider Uniting team
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• Contributing to a safe, welcoming and inclusive environment for all residents and visitors.
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About you \n

To be successful in this role, you'll bring:

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• Experience in an administrative or customer service role
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• Strong communication and interpersonal skills
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• A professional, organised and proactive approach to your work
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• Confidence using digital systems and managing administrative processes
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• Excellent attention to detail and ability to manage competing priorities
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• A genuine commitment to providing outstanding customer service
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• Experience within retirement living, aged care or a similar community-based environment will be highly regarded.
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Why join Uniting? \n

At Uniting, our purpose is to inspire people, enliven communities and confront injustice. Our people live our values of being Compassionate, Respectful, Imaginative and Bold every day.

We offer: \n

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• Meaningful work that makes a difference to older Australians
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• Opportunity to build relationships with residents and contribute to community wellbeing
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• Access to salary packaging to increase your take-home pay
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• Learning and development opportunities within one of Australia's largest not-for-profit organisations
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• Access to our U rewards program with exclusive discounts.
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• Access to Fitness Passport – Live your best life.
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• A supportive, inclusive, and collaborative work environment
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• A commitment to offer opportunities to grow your career
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• Purchase of additional leave
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• Employee Referral Program - $250 bonus for each successful referral
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What to expect \n

Please know that employment with Uniting will require a National Police Check and Reference Checks.

Who is Uniting? \n

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

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Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity \n

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

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