Dash 8 Cabin Crew

Job Description

Skytrans Australia - Dash 8 Cabin Crew Opportunities in Rockhampton.

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Connect Communities Across Australia - Your Adventure Starts Here.

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Skytrans Australia is seeking dedicated, enthusiastic professionals to join our Cabin Crew team based in Rockhampton. If you have a passion for delivering exceptional customer service, thrive in a dynamic environment, and want to be part of an airline that connects regional communities across Australia, this is your opportunity. As a member of our Cabin Crew team, you'll embody the highest standards of hospitality, safety, and efficiency. You'll interact with a diverse range of passengers, remain calm under pressure, and handle challenging situations with professionalism. This role is unique- you'll often operate as solo cabin crew on smaller aircraft, requiring independence, confidence, and a genuine passion for service.

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Who We Are

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Skytrans Australia is an Australian airline providing regional Regular Public Transport (RPT), ACMI (Aircraft, Crew, Maintenance, and Insurance), and Charter services, connecting communities across the country. We operate a fleet of 11 aircraft, including Dash 8 turboprops and Airbus A319 jets. Skytrans Australia is part of Avia Solutions Group, the world's largest ACMI provider, operating 107 aircraft across 6 continents and delivering a wide range of aviation services, supported by over 11,000 professionals across more than 250 subsidiaries worldwide. This means you'll be part of something much bigger-a global network of aviation professionals with opportunities for growth and development.

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What You Will Do

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Reporting to the Senior Base Cabin Crew, this full-time position encompasses responsibilities including, but not limited to:

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• Announce and demonstrate safety and emergency procedures- ensuring every passenger understands what to do in an emergency.
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• Direct and assist passengers in the event of an emergency-you remain calm and capable under pressure.
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• Provide outstanding support to all passengers, including unaccompanied minors, nervous travellers, and those with limited English proficiency- you're a reassuring presence for everyone onboard.
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• Assist in cleaning the cabin between flights- maintaining a spotless, welcoming environment.
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• Administer first aid to passengers or coordinate first aid efforts, as required-you training will prepare you for this.
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• Provide the highest possible service to our passengers by ensuring all needs are met, and exceeded where possible.
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• Liaise with the pilot-in-command to properly coordinate the effects of any operational requirements (e.g., weather, passenger requirements, early descents, diversions, etc.).
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• Ensure that food, beverages, and other supplies are in adequate supply-you're prepared for every flight.
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Minimum Requirements

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• Must be at least 18 years of age and able to obtain an Aviation Security Identification Card (ASIC).
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• Hold a current First Aid Certificate (HLTAID011), CPR Certificate (HLTAID009), and Responsible Service of Alcohol Statement (or willing to obtain).
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• Hold a valid passport with at least 6 months' validity.
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• Able to swim fully clothed for 50 meters and tread water for 3 minutes safety is paramount.
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• Have excellent health and fitness, normal function of ear, nose, and throat, and adequate vision (with or without glasses).
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• Available to work a 24/7 rotating roster, including weekends and public holidays.
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• Have prior customer service experience and a high level of personal presentation.
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• Previous experience on the Dash 8 or similar aircraft is highly regarded.
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English Language Requirements

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• Completed at least 3 years of secondary education in Australia or New Zealand.
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• Worked in Australia, New Zealand, UK, Ireland, or USA for 3 of the last 5 years.
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• Completed IELTS with an overall score of 5.5.
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Why Join Skytrans?

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• Play a critical role in the safe operation of our flights.
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• Deliver exceptional customer service and make a genuine difference to our passengers.
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• Work with an experienced and supportive operational team.
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• Develop your aviation career within a growing airline.
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• Experience a dynamic working environment across a range of regional destinations.
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• Contribute to a strong safety and Just Culture environment.
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• Be part of an organisation that values Honesty, People, Predictability, and Ownership.
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Our Values

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• Honesty - We are open, truthful, and transparent.
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• People - We care about our people, customers, and communities.
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• Predictability - We deliver safely, consistently, and reliably.
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• Ownership - We take responsibility and continuously improve.
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