Service Manager – Worongary QLD

Centre Director / Service Manager
Sparrow Early Learning Worongary
Fulltime position

As our Trailblazing Team Captain (aka. Service Manger), you’ll be the guiding star of our early learning community—leading with passion, purpose, and a sprinkle of fun! You’ll take charge of the day-to-day operations of the Service, ensuring everything runs smoothly, safely, and in line with company policies, sector standards and compliance requirements.

This is no ordinary leadership role—you’ll be the coach, cheerleader, and go-to problem solver for a team of dedicated educators who are passionate about shaping young minds. From mentoring and motivating staff, to building beautiful partnerships with families and the wider community, you’ll create an environment where children, educators and families all feel like they belong.

You’ll champion quality practices, bring fresh ideas to the table, and ensure your team is empowered to deliver inspiring early learning experiences every day. You’re not just managing a centre—you’re creating a culture of care, creativity and connection.

Our values – Inspire, Nurture, Grow – guide everything we do:
✨ Inspire a love of learning through creativity and curiosity
💛 Nurture every child’s wellbeing and potential through connection and care
🌱 Grow confident learners and strong, supportive teams

What you’ll need:

• Bachelor of Education (Early Childhood) or Diploma in Early Childhood Education & Care
• Minimum 3 years experience in a current ELC Centre Manager/Director role
• Proven experience in understanding and supporting accounts, rosters & staff needs, positive culture, building & engaging community presence and driving occupancy growth
• A strong understanding of policies, state legislations, EYLF and the NQS.
• Current Working with Children Check and Child Protection certification
• Mandatory National Child Safety Training
• First Aid and CPR certificates including Asthma and Anaphylaxis training.
• Confidence when communicating with all levels of management.
• A strong ability to inspire, motivate and maintain a positive culture within our service

The Sparrow Benefits

• Enjoy competitive wages plus the ECEC Worker Retention Payment
• Extra allowances for extra responsibilities!
• Priority childcare access & up to 95% discount!
• Awesome leave perks — including Birthday Leave!
• Access compassionate, confidential support anytime with our Employee Assistance Program (EAP).
• Generous rewards for employee referrals!
• Celebrate milestones with tenure rewards!
• Safe Sleep & Child Protection training on us!
• Career growth and mentorship opportunities!
• Access to online learning & professional development!
• Transfer opportunities within the Sparrow Nest
  **T&C apply to all Sparrow benefits

When joining Sparrow, you will become part of the family. We nurture a thoughtful, collaborative, and inclusive culture where everybody feels valued. At Sparrow, we are an equal opportunity employer that is proud of our inclusive and diverse work environment

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

If you’re passionate about making a difference in early education, we’d love to hear from you!

“Our organisation is deeply committed to ensuring the safety and well-being of young children. We prioritise creating secure environments where children can be inspired and nurtured to grow. Through continuous training, clear policy frameworks, and a proactive approach to risk management, we work to prevent harm and address any concerns promptly. Our goal is to provide safe, supportive, and inclusive environments where every child feels valued and protected”