Platypus Assistant Store Manager - Craigieburn

Job Description

Platypus Assistant Store Manager - Craigieburn

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As the Assistant Manager at Platypus Shoes Craigieburn, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.

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Key Responsibilities

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• Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
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• Motivate and inspire the team to deliver outstanding results in sales and customer experience
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• Monitor and analyse store sales performance daily, weekly, and monthly - celebrate wins and identify opportunities for growth
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• Manage rosters and wage spend in line with company targets and operational efficiency
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• Coach and mentor team members, driving high morale, ongoing training, and succession planning
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• Oversee stock levels, store presentation, shrinkage control, and operational excellence
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• Ensure compliance with all OH&S policies and relevant state and national legislation
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Skills and Experience

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• Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment
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• Proven ability to lead a team and deliver strong results in sales and KPIs
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• A proactive, hands-on leader with a 'Make it Happen' mindset
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• Strong communication skills and a passion for coaching others
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• Operational know-how across stock management and visual merchandising
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• A genuine enthusiasm for customer experience and working with premium product
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• Work-Life Balance: Sunday to Thursday roster - enjoy two consecutive days off
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• Career Growth: Extensive training and development programs to support your growth
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• Employee Perks: Access to our exclusive 'Employee Benefits' program - includes discounted gym memberships and health insurance.
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• Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.
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• Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.
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