Talent.com
Brandt Tractor
Customer Support Advisor - Parts & ServiceBrandt Tractor • Pakenham East, VIC, AU
Customer Support Advisor - Parts & Service

Customer Support Advisor - Parts & Service

Brandt Tractor • Pakenham East, VIC, AU
1 day ago
Job description

Job Description

Job Description \n

ARE YOU PASSIONATE ABOUT FARMING AND BUILDING STRONG RELATIONSHIPS?

\n

Our Pakenham branch is seeking a Customer Support Advisor – Parts & Services . If you enjoy getting out and meeting customers, this role offers the best of both worlds. Working closely with our Parts and Service teams, you'll build strong relationships across Gippsland, the Yarra Valley, and the Mornington Peninsula while helping customers maximise equipment performance through industry-leading parts and service solutions.

\n

What we offer:

\n

    \n
  • Competitive Salary with monthly incentives
    • \n
  • Work independently with the support of a team.
    • \n
  • Opportunity to be pivotal in the growth and success of our Business.
    • \n
  • Ongoing Training & Development.
    • \n
  • Advancement Opportunities.
    • \n
  • Employee Assistance Program.
    • \n

\n

About the role:

\n

You will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service experience.

\n

    \n
  • Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services.
    • \n
  • Meet and exceed sales targets and key performance indicators (KPI’s) related to parts and service sales.
    • \n
  • Assist customers in identifying their parts and service needs accurately.
    • \n
  • Provide detailed information on Brandt parts, pricing, and service options.
    • \n
  • Collaborate with the service team to schedule appointments and allocate resources efficiently.
    • \n
  • Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.
    • \n
  • Maintain accurate records of customer interactions, orders, and service history in our CRM system.
    • \n
  • Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.
    • \n
  • Stay updated on the latest Brandt product releases, service offerings and industry trends.
    • \n

\n

About you:

\n

If you have a passion for agriculture equipment, excellent communicator, passion for customer service and sales, we invite you to apply for this exciting opportunity.

\n

    \n
  • Extensive knowledge of heavy equipment parts, operations and agriculture industry.
    • \n
  • Previous Sales experience in similar role preferred.
    • \n
  • Experience in building rapport and maintaining positive relationships with customers.
    • \n
  • Results-driven with a focus on achieving sales targets.
    • \n
  • Ability to work independently and as part of a team.
    • \n
  • Strong organisational and time management skills.
    • \n
  • Capability to travel within the territory and work flexible hours.
    • \n
  • A valid driver’s license and clean driver’s record are required.
    • \n

\n

About us:

\n

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.

\n

At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.

\n

ARE YOU READY TO GROW YOUR NEW CAREER WITH BRANDT? APPLY NOW!

Create a job alert for this search

Customer Support Advisor - Parts & Service • Pakenham East, VIC, AU

Similar jobs

Team Leader - Coles Services - Cowes

ColesCowes, VIC, AU

From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we ser... Show more

Aged & Disability Care - Darios Disability Service

Darios Disability ServiceDandenong North, VIC, AU

Job Description Disability Support Worker.To provide respectful and person-centred support to a 55-year-old participant with mental health needs, assisting with daily living activities, community ... Show more

In Store Team Member - Hastings Vic

Domino'sHastings, VIC, AU

If you're craving to be part of the most cutting-edge pizza squad in Australia and New Zealand, you're in the perfect spot! Whether you're after a chill gig for some extra cash or looking to kickst... Show more

General Practitioner | Park Orchards | Mixed Billing

Healthcare Professionals GroupPark Orchards, VIC, AU

Large and growing patient base.Autonomy and clinical independence.Corporate run, GP-friendly environment.GPs seeking long-term career growth.Click apply or contact Sharon Farrell, Senior Consultant... Show more

yd. Retail Assistant - Eastlands

Yd IncorporatedRingwood East, VIC, AU

We are your go-to brand when it comes to keeping up with the latest trends.We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dance ... Show more

General Practitioner - Healthcarelink

HealthcarelinkMooroolbark, VIC, AU

A new opportunity has emerged for a.This is a Designated Priority Area (DPA) replacement role, making it an excellent fit for International Medical Graduates (IMGs) under moratorium.The incoming GP... Show more

Looking For Part-Time Work? - Deliver with Uber Eats

Uber eatsWimbledon Heights, VIC, AU

Start Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more

 • Promoted

General Practitioner - Healthcarelink Support

Healthcarelink SupportClyde, VIC, AU

A well-established, fully accredited mixed billing clinic in Melbourne’s southeast is seeking a Vocationally Registered General Practitioner to join its dedicated team of healthcare professionals.T... Show more

Administration/customer service

LabourforceDandenong South, VIC, AU

Administration Clerk  - General storage .Our client is a global leader in cold storage supply chain, supplying chilled and frozen products across Australia.Due to recent growth, they are now seekin... Show more

Service Manager

MP Melbourne (Jaques)Dandenong, VIC, AU

Service Manager | Dandenong South.Lead a High-Performing Team | Global Brand | Vehicle + 13.Full-Time | Leadership Opportunity.Are you a proven service leader with a strong mechanical background an... Show more

Apply to Jaycar Ringwood

Jaycar ElectronicsRingwood, VIC, AU

This vacancy is open for expressions of interest.Suitable candidates will be contacted as opportunities arise within our stores.Please note, only successful applicants will be contacted.You are an ... Show more

Team Member - Chirnside Park

Grill'dChirnside Park, VIC, AU

At Grill’d, we’re more than just burgers - we’re about epic vibes, fresh flavours, and moments that make people smile.With 175+ restaurants nationwide and a team that’s as passionate as they are fr... Show more

2026 - Expression of Interest - Stores – VIC

Amart FurnitureNunawading, VIC, AU

We are an energetic and enthusiastic group with a passion for furniture.We are a national brand growing rapidly, united by a clear vision.We are always on the lookout for passionate, dedicated, and... Show more

OSHC Lead and Assistant Educators

Windermere Child and Family ServicesKoo Wee Rup, VIC, AU

Are you a qualified OSHC Lead or Assistant, or a teaching student eager to embark on a fulfilling role? If you are enthusiastic and passionate about providing exciting and engaging activities for s... Show more

Home Support Officer

Calvary CareDandenong, VIC, AU

Home Support Officer - Calvary Scottvale, .Progress with purpose at one of Australia’s largest health care providers.Salary packaging, benefits and professional development in a supportive team env... Show more

Part Time Supervisor - Pet Care & Wellness Specialist - Petbarn Nunawading

PetbarnNunawading, VIC, AU

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! As a.Supervisor at Petbarn Nunawading.You’ll create connec... Show more

Sales & Customer Service Coordinator - 3 month contract

Morgan ConsultingKeysborough, VIC, AU

Are you an experienced Sales Administrator, Customer Service Coordinator or Order Management professional looking for your next opportunity?.Morgan Consulting is currently recruiting on behalf of a... Show more

Outside School Hours Care Educator - Balnarring

Camp AustraliaBass, VIC, AU

Are you passionate about making a difference in children’s lives? Camp Australia is looking for.As an educator with us, you'll be at the heart of all the fun and excitement, whether it's before sch... Show more