Technical Sales Engineer

Job Description

Who We Are

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Rocscience is a global provider of engineering modelling, analysis, and design software across geotechnical, mining, structural, hydrogeology, and energy geomechanics applications.

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Engineers and geoscientists rely on Rocscience's category-leading platform to model scenarios, collaborate across disciplines, and make better decisions on safety-critical projects. Built-in AI capabilities automate routine workflows, so customers can focus on delivering designs that are technically rigorous and economically sound.

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Founded in 1996, Rocscience is headquartered in Toronto, Canada, with operations throughout the Americas, Africa, Europe, and Asia-Pacific.

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The Role

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We are looking for a Technical Sales Engineer to join our growing team in Australia.

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This is a hands-on pre- and post-sales engineering role and an important technical connection between Rocscience and our customers across the region. You will work closely with prospective and existing customers to understand their engineering challenges, demonstrate how Rocscience software can support their work, and provide credible technical guidance throughout the customer journey.

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A significant part of the role will involve preparing and delivering live software demonstrations across the Rocscience product suite, supporting evaluations and trials, and responding to technical questions from customers. You will also have opportunities to represent Rocscience at conferences, courses, workshops, and other industry events.

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Above all, this is a customer-focused role. You'll start by understanding the customer's engineering problem and then show, hands-on, how Rocscience software can help solve it.

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You will report to the Sales Director, APAC and work closely with colleagues across Sales, Technical Services, Product, and Engineering.

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What You'll Do

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• Plan, prepare, and deliver high-quality live software demonstrations across the Rocscience product suite, tailored to each customer's application, industry, and engineering challenges.
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• Lead technical discovery conversations to understand customer workflows and challenges, identify the right Rocscience solutions, and demonstrate those solutions hands-on.
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• Support the sales cycle as a technical partner, including evaluations, trials, and proofs of concept, helping the sales team qualify and progress opportunities.
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• Act as a key technical point of contact for customer enquiries, providing accurate and practical guidance on modelling approaches, workflows, and geotechnical applications.
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• Build trusted relationships with customers by combining strong technical knowledge with curiosity, responsiveness, and an understanding of their business and engineering needs.
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• Deliver software training, technical workshops, and courses for customers across the APAC region.
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• Represent Rocscience at conferences, industry events, customer meetings, and other technical forums.
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• Partner with colleagues across Rocscience to share customer feedback and insights that can help strengthen our products and customer experience.
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What You'll Bring

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• A degree in Geotechnical Engineering, Mining Engineering, Civil Engineering, Geology, or a closely related discipline.
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• At least five years of experience in an engineering-related role.
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• Strong hands-on experience with RS3, including demonstrated competence in 3D finite element modelling of geotechnical problems.
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• A solid grounding in geotechnical and rock mechanics principles, including slope stability, finite element analysis, limit equilibrium, settlement, groundwater, and rock and soil behaviour.
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• A customer-centric mindset, with strong listening and discovery skills and the ability to frame software solutions around a customer's engineering problem rather than simply a list of product features.
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• Strong written and verbal communication skills, with the ability to explain complex technical concepts, assumptions, reliability, and risk to a variety of audiences.
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• Confidence presenting and demonstrating technical material to individuals and groups.
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• Willingness to travel within Australia and occasionally internationally for customer visits, courses, conferences, and industry events.
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Highly Regarded

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We'd also be interested in hearing about any of the following experience:

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• Open-pit slope stability and rock mechanics, particularly within the Australian mining and resources sector, including coal, iron ore, gold, or copper.
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• Working knowledge of the wider Rocscience product suite, including Slide2, Slide3, RS2, Settle3, RSPile, RocSlope2, RocSlope3, RocFall2, RocFall3, and Dips.
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• Previous experience in technical sales, applications engineering, product specialist, or geotechnical consulting roles.
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• Practical site or operational experience on mining, tunnelling, or civil infrastructure projects.
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• Experience delivering software training, technical courses, workshops, or conference presentations.
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What Success Looks Like

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Within your first year, you'll become a trusted technical resource for customers across Australia, New Zealand, and the broader APAC region.

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You'll be confidently delivering demonstrations that help customers understand the value of Rocscience solutions, supporting the sales team in moving opportunities forward, and providing thoughtful and credible responses to technical enquiries. Over time, you'll also become a recognisable Rocscience presence within the region's mining and geotechnical community.

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What We Offer

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At Rocscience, you'll have the opportunity to combine your technical expertise with customer interaction, industry exposure, and the chance to help engineers solve complex real-world problems.

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We offer:

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• The opportunity to represent industry-leading geotechnical software used on mining and infrastructure projects around the world.
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• A collaborative, engineering-driven environment that values technical excellence, curiosity, and practical problem-solving.
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• Competitive compensation and benefits.
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• Support for ongoing professional development and chartership.
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• Exposure to challenging and high-profile projects across the Asia-Pacific region.
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• The opportunity to work with and learn from technical experts across Rocscience's global team.
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Rocscience is committed to creating an inclusive workplace where employees are treated with respect and have the opportunity to succeed. We welcome applications from qualified candidates and will provide reasonable accommodations throughout the recruitment process upon request.