Digital Change Lead

Job Description

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28th August, 2026 \n

Are you a patient tech whiz who loves to create solutions, improve ways of working, and bring people along a journey of development and improvement? Then WAGEC needs You !
\n The need for WAGEC to offer quality services for women, children and families who are experiencing homelessness or impacted by domestic violence has never been greater. To enable our teams to continue to meet these needs, we're investing in a Digital Uplift strategy - and we need an organised leader to help guide us through this change.
THE ROLE
\n Reporting to the Director of Quality and Impact, this new role will help our nearly 100-strong team adopt and embed new systems, processes, and digital ways of working. With a focus on building digital capabilities and ownership of the people and organisational change components of our digital uplift strategy, this is a hands-on, highly collaborative role that will create meaningful change for our organisation and our communities.
\n This is a part time (0.8 FTE) fixed term contract for 12 months, with potential to extend. The role is a SCHADS Award Level 6, based at our Redfern Head office with regular travel across our nine sites.
\n The core responsibilities are:

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• Digital Change and Uplift Leadership (35%): Plan and lead the people-side of digital change initiatives to enable business objectives.
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• Systems Adoption and User Enablement (30%): Build confidence, capability and sustainable use of technology or digital tools
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• Implementation and Improvement (30%): Coordinate the end-to-end activities needed to implement and improve digital solutions.
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ABOUT YOU \n
\nYou're a practical facilitator who makes digital change understandable, inclusive and achievable. Empathetic and adaptable, you'll get to know our people, understand their needs and gaps, and work with teams to deliver digital projects. We're seeking a highly organised, collaborative, and confident tech leader, who has demonstrated experience leading organisational change, digital adoption, and service improvement initiatives. \n
\nIdeally, you'll have qualifications and/or equivalent experience in the areas of IT, digital systems, user experience, change and/or project management. You'll be confident in supporting the effective use and optimisation of Microsoft 365 platforms, including SharePoint, Teams, Planner and Copilot. You'll be a strong communicator and a values-driven leader. \n
TO APPLY
Please read the position description at the bottom of this page and check out our range of services at wagec.org.au.
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\nUpload your resume by clicking "Apply Now" . A cover letter or video that outlines why you'd be great for this role and what you can offer us is greatly appreciated. We will be reviewing applications as they come and may interview immediately. \n
\nThis role is open to people of all genders. We strongly encourage applications from people with lived experience, Aboriginal and Torres Strait Islander people, and people of all cultures and identities. \n
\nIf you have any questions or if you would like assistance in applying, please contact the People and Culture team via , or call Andrea on .\n
\nWAGEC is a child-safe organisation, committed to the safety, well-being, and empowerment of all children who we engage with in our services and community. We have a whole organisation approach to upholding children's rights and striving to prevent all forms of harm, abuse and neglect for children and young people.\n
Why work with us? At WAGEC we are committed to caring for our people so that they excel in the work they do. Our additional staff benefits include:\n
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• Diversity Council of Australia - Inclusive Employer Award
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• Wellbeing Policy including 2 days of paid well-being leave each year
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• Cultural Supervision, Wellbeing and Ceremonial Leave for Aboriginal and Torres Strait Islander workers
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• Cultural Acknowledgement Payment for Aboriginal and Torres Strait Islander workers
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• 12 weeks Paid Parental/Adoption Leave Policy
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• $500 self-care allowance each year
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• Salary Packaging options
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• EAP: Free access to Sonder - a revolutionary employee care platform for health, medical, safety and wellbeing support
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• Flexible Workplace Arrangements
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• External monthly clinical supervision (frontline workers)
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• Professional development and training opportunities
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• 5 days additional Professional Development leave per year
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• Discounts to various local shops, gyms and businesses, including 30% off all WAGEC merchandise.
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Position Description: (please copy and paste to browser) \n
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