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Quality Assurance Manager- RTOIndustries Services Training • Brisbane, AU
Quality Assurance Manager- RTO

Quality Assurance Manager- RTO

Industries Services Training • Brisbane, AU
2 days ago
Job description

This role is for someone who goes beyond "compliant on paper". You will test whether assessment tools, assessor judgements and evidence would genuinely stand up to scrutiny, identify systemic weaknesses and work constructively with trainers and product developers to strengthen practice.

Key responsibilities

  • Own the training and assessment QA framework, sampling priorities and validation program
  • Independently review assessment tools, mapping, benchmarks, evidence requirements and assessment conditions before release
  • Lead pre-use and post-use validation and moderation activities
  • Review student assessment evidence and assessor practice for sufficiency, consistency and adherence to approved tools
  • Coordinate trainer/assessor observations and quality coaching
  • Provide independent quality oversight of learner guides, assessor guides, session plans, online content and contextualised resources
  • Maintain structured QA oversight of offshore delivery and bilingual/contextualised assessment processes
  • Identify recurring issues, require rectification and elevate systemic training/assessment risk to the CEO and Compliance Manager

About you

  • TAE40122 or recognised equivalent/higher credential and/or Quality Auditing qualifications
  • Deep RTO experience in assessment development, validation and training/assessment quality assurance
  • Strong applied knowledge of Principles of Assessment, Rules of Evidence, mapping, benchmarks, practical assessment and RPL
  • The ability to review evidence critically and explain exactly why something is or is not defensible
  • Experience supporting audits and corrective actions relating to training and assessment
  • A coaching mindset, rigorous on standards, constructive with people
  • Experience with aXcelerate or comparable SMS/LMS and digital learning environments is desirable

About us

ISAustralia values capability, integrity, inclusion and practical problem-solving. We welcome applications from candidates who can bring strong judgement, curiosity and a commitment to high-quality vocational education.

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Quality Assurance Manager- RTO • Brisbane, AU

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