Service Scheduler & Administration Coordinator

Job Description

# Service Scheduler & Administration Coordinator\n
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\n**Ben Moloneys Roller Doors**\n
\n**Wangara, Perth WA**\n
\n**Full-Time | Monday–Friday | Office Based**\n
\n**$35–$38 per hour + super, depending on experience**\n
\n**Start Date: 5 October 2026**\n
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\n## About the Role\n
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\nBen Moloneys Roller Doors is looking for an organised and proactive **Service Scheduler & Administration Coordinator** to join our team.\n
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\nThis is a key role within our business. You will be responsible for coordinating our technicians' daily schedules while ensuring customers, suppliers, materials, equipment and paperwork are all organised to keep jobs running smoothly.\n
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\nIf you're the type of person who enjoys organising a busy day, thinking ahead and making sure everyone has what they need to get the job done, this could be a great fit.\n
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\n### Your day-to-day responsibilities will include:\n
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\n* Planning and coordinating technicians' daily job schedules\n
\n* Booking and confirming jobs with customers\n
\n* Liaising with customers regarding scheduling, appointments and general enquiries\n
\n* Liaising with suppliers regarding parts, materials and orders\n
\n* Organising technicians' collection of parts and materials from suppliers\n
\n* Ensuring technicians have the required parts, materials and equipment for scheduled jobs\n
\n* Organising equipment and machinery hire when required\n
\n* Raising and processing customer invoices\n
\n* Creating and managing purchase orders\n
\n* Answering incoming calls and responding to emails\n
\n* Keeping job and customer information accurate and up to date\n
\n* Monitoring technician licences and documentation to ensure they remain current\n
\n* Assisting the Director with day-to-day administration\n
\n* General administration and other ad hoc duties as required\n
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\n## About You\n
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\nWe're looking for someone who is **organised, confident and able to think ahead**.\n
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\nYou'll be dealing with customers, suppliers and technicians throughout the day, so strong communication skills and the ability to manage changing priorities are important.\n
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\nIdeally, you will have:\n
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\n* Previous administration, scheduling or service coordination experience\n
\n* Strong organisational and time-management skills\n
\n* Excellent attention to detail\n
\n* Confidence communicating with customers, suppliers and tradespeople\n
\n* The ability to prioritise and reorganise schedules when circumstances change\n
\n* Experience with invoicing and purchase orders\n
\n* Good computer and email skills\n
\n* The ability to work independently and take ownership of your responsibilities\n
\n* A friendly, professional and reliable approach\n
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\nExperience working within a **trade, construction, maintenance or service-based business** would be highly regarded.\n
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\nExperience with **Tradify, Xero or similar job-management/accounting systems** would be an advantage, but isn't essential.\n
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\n## What We Offer\n
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\n* **$35–$38 per hour + super**, depending on experience\n
\n* Full-time, permanent position\n
\n* Monday to Friday\n
\n* Office-based role in Wangara\n
\n* Stable employment with an established local business\n
\n* Varied role where no two days are exactly the same\n
\n* Supportive, small-team environment\n
\n* Opportunity to take ownership of the scheduling and administration function\n
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\n## Hours\n
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\nThis is a **full-time, 38-hour-per-week, office-based position**.\n
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\n**Start date: 5 October 2026**\n
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\n## Interested?\n
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\nIf you're an experienced administrator or scheduler who enjoys keeping a busy team organised and takes pride in making sure things run smoothly, we'd love to hear from you.\n
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\nPlease apply with your **resume and a brief cover letter** telling us about your relevant experience.