Sales Engineer - Pre Sales

Job Description

Simpro Group is the AI-first operating platform trusted by more than 24,000 trade businesses and 450,000 users across the US, Australia, and the UK. We just made our biggest move yet: the launch of Lightning, an AI-native platform built specifically for field service trades - not a bolt-on, not a retrofit, but purpose-built AI at the core of everything we do.

\n

At the heart of Lightning is Cooper, the AI brain that powers the platform - functioning as a strategic business partner that answers questions, surfaces problems before they elevate, streamlines communications, and continuously learns the rhythms of each business it serves.

\n

This is a rare moment to join a category-defining company mid-leap. We're looking for a Sales Engineer who can match our ambition.

\n

What You'll Do

\n

You won't just demo software, you'll show trade businesses a fundamentally better way to run. In this role you will:

\n

\n
• Translate the power of Simpro Lightning and Cooper AI into real, measurable outcomes for field service businesses - think tighter margins turned into genuine profit
\n
• Partner closely with the sales team to understand each prospect's operational pain points and craft demonstrations that hit home
\n
• Own the technical conversation: tackle complex questions about our platform, integrations, and AI capabilities with confidence and clarity
\n
• Build trusted relationships with operations leads, IT decision-makers, and business owners at trade companies
\n
• Develop deep mastery of Simpro's full product suite - Lightning, Cooper, and the broader platform ecosystem - and stay ahead of how it evolves
\n
• Champion the voice of the customer back to our product teams, turning field insights into product improvements
\n
• Keep a sharp eye on the competitive landscape in field service management, so you always know where we win
\n

\n

What You'll Bring

\n

\n
• Experience in a Sales Engineering, Solutions Consulting, or technical pre-sales role - ideally within SaaS or enterprise software
\n
• Hands-on familiarity with Field Service Management (FSM) software is a strong advantage - you understand the world our customers live in
\n
• A genuine curiosity about AI and how it applies to operational workflows - you can speak to Lightning and Cooper in a way that excites, not intimidates
\n
• The ability to make complex technology feel simple and compelling for non-technical audiences
\n
• Strong relationship-building instincts - you earn trust quickly, from the office manager to the CEO
\n
• A collaborative, low-ego approach - you work best when the team wins together
\n
• Willingness to travel for client meetings, demos, and industry events
\n
• A degree in Engineering, Computer Science, Business, or a related field is a plus - but demonstrated capability matters more
\n

\n

Our Core Values

\n

While experience in the above areas will be highly considered, it's important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

\n

\n
• We Are One Team
\n
• We Are Customer Centric
\n
• We Are Growth Minded
\n
• We Are Accountable
\n
• We Celebrate Success
\n

\n

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .

\n

Visit simprogroup.com/au/company/careers to learn more about us and our values.

\n

We would like to take this opportunity to thank all candidates for their application.

\n

Sales Engineer - Pre Sales Brisbane, QLD, AU