Level 3 SME

Job Description

Are you ready to be a part of a team that's redefining ultra-secure cloud solutions?

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Join a team that's shaping the future of cloud and cybersecurity.

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At Showtime Consulting, we don't just build ultra-secure cloud solutions—we enable organisations to thrive in the most challenging high-threat environments. If you're truly passionate about innovation, security, and making a real impact, you're in the right place.

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We deliver security where it matters most—protecting national infrastructure, defence, and mission-critical operations. Our solutions are trusted by leading organisations, and our team is at the forefront of innovation in ultra-secure cloud and cross-domain security.

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Our people are specialists in secure cloud, defence technology, and insider risk mitigation. We thrive in high-stakes environments, where cybersecurity isn't just a requirement—it's mission-critical. If you're ready to contribute to industry-leading projects and grow in a company that values trust, innovation, and resilience, explore our open roles today.

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Open Roles

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We Are Always Looking For Talented Individuals.

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Explore Our Current Opportunities And Find A Role That Matches Your Expertise.

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Level 3 SME

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Sydney

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Company Description Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology solutions across cloud, data, software engineering, DevSecOps, platform engineering, and digital transformation programs. We partner with major organisations to build high-performing technology teams and deliver innovative technology solutions that improve scalability, reliability, performance, and customer experience.

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The Role We are seeking an experienced Level 3 SME (ASUP 5 / TECH 5) to join a high-performing team supporting critical applications and ICT services within a secure government environment. The role is based in Canberra and supports mission-critical systems operating within highly secure Defence environments. This position is ideal for a versatile technical professional who enjoys troubleshooting complex issues, working across a broad technology stack, and contributing to the reliability, performance, and continuous improvement of enterprise platforms and services. As a trusted technical specialist, you will play a key role in supporting both commercial off-the-shelf (COTS) and bespoke applications while partnering with stakeholders to deliver excellent operational outcomes.

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Key Responsibilities

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• Provide Level 3 support and sustainment across a diverse portfolio of applications and platforms.
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• Perform systems administration, application support, troubleshooting, and operational support activities.
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• Investigate and resolve complex issues spanning applications, infrastructure, integrations, and supporting services.
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• Support incident, problem, change, risk, and security management processes.
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• Engage with technical and business stakeholders to deliver reliable service outcomes.
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• Identify opportunities for automation, service improvement, innovation, and operational efficiency.
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• Contribute to cloud optimisation and workload migration initiatives where appropriate.
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What You'll Need

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• Demonstrated experience in application support, systems administration, or application sustainment within enterprise or government environments.
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• Strong troubleshooting and analytical skills across complex technology environments.
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• Experience across several of the following technologies:\n
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  • Windows Server
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  • Red Hat Enterprise Linux (RHEL)
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  • SharePoint (On-Premises)
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  • Java, .NET, and C#
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  • SQL and Cassandra Database Administration
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  • Blue Prism
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  • IIS (Internet Information Services)
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  • Apache HTTP Server
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  • Apache Tomcat
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  • Tableau
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  • Enterprise middleware and integration platforms
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• Strong communication skills and the ability to work effectively with technical and non-technical stakeholders.
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Desirable Skills

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• Experience supporting Defence, National Security, or other secure government environments.
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• Experience supporting large-scale enterprise and mission-critical applications.
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• Exposure to cloud transformation, automation, and modernisation initiatives.
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• Current NV1 or NV2 Security Clearance.
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Security Requirements

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• Current NV1 Security Clearance as a minimum.
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• NV2 Security Clearance highly regarded.
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Why Join Us?

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• Support critical Defence and national security platforms.
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• Work across a diverse and modern technology stack.
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• Join a collaborative team of highly skilled technical professionals.
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• Contribute to the ongoing evolution of secure ICT services and enterprise applications.
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• Gain exposure to cloud optimisation, automation, and modernisation initiatives within one of Australia's most secure technology environments.
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We Are Always Looking For Top Talent In Cybersecurity, Cloud, And Defence Tech.

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Build solutions that protect defence, national security, and enterprise clients.

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At Showtime Consulting, We Hire And Develop The Best Minds In Cybersecurity.

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Our Values Shape Everything We Do

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Security

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Essential for protecting sensitive information and ensuring the company's technology cannot be compromised.

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Critical for building trust with stakeholders and maintaining ethical standards in all operations, especially in such sensitive sectors.

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Necessary for staying ahead of technological advancements and threats, ensuring solutions are cutting-edge and effective.

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Demonstrates dedication to the mission, the safety and security of clients' data, and the success of their operations.

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Important for providing reliable and consistent service, which is crucial for defense and intelligence operations that depend on continuity and dependability.

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Fuels the drive to excel, innovate, and overcome challenges. It's the emotional investment in the mission and the work, which can inspire teams and lead to exceptional outcomes.