Receptionist/Customer Service
Job Description
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VMA Promotional Products are looking for a Receptionist/Customer Service Consultant to help in the day-to-day operation of our business. You will be taking & making calls and talking to clients and helping them in their selection of products, talking to distributors and organising orders & shipments etc.
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While age is not important, your attitude is, so we are looking for a hard-working individual in this fast-paced environment with a 'can do' attitude to grow with us.
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This is a permanent part-time role (min. of 5-6 hrs per day) with a growing company.
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\nRequirements \n
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- Demonstrate a willingness to call existing clients on a daily basis to secure new orders
- Proactive and effectively manage client orders and follow-ups
- Ensure all leads are entered into the CRM, effectively ensuring detailed notes are logged along with the phone calls
- Set reminders and follow-ups as required
- Schedule and track orders, manage freight and delivery and keep the client fully informed
- Provide Face to Face & Phone support in a courteous & professional manner
- Provide effective and timely follow up of all client queries to ensure all customer needs are met &/or exceeded
- Maintain professional internal and external relationships that meet company core values
- Proactively establish and maintain effective working team relationships with all departments
- You do not need a university degree - just common sense
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IMPORTANT :
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- You must be 100% fluent in English &
- LIVE IN AUSTRALIA ON THE GOLD COAST (or moving here soon).
- This is NOT A REMOTE JOB!
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\nBenefits \n
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The Culture:
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We are a privately owned company with an in-ground culture to ‘Under Promise & Over Deliver’. We strive to excel in everything we do and this way we get our best referrals from our happy clients. You may also enjoy our team lunches & other activities as our staff are our biggest asset.
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The Opportunity:
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This is an opportunity to work with a professional well-established company with a wide range of existing clients plus expand into larger contracts as we grow.
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APPLY HERE:
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