Team Leader - Adult and Family Homelessness Services
Team Leader - Adult and Family Homelessness Services
The Adult and Family Homelessness Service (AFHS) provides crisis support to families and single adults across the Western Region. The programs provide a mix of short- and long-term case management to people experiencing homelessness. The focus of both programs is on assisting people to access and maintain long term housing. The Team Leader would oversee the daily operations of the AFHS programs including our five Rough Sleeper programs with the key aims of providing high-quality service to clients and providing high-quality supervision to staff members.
About the Opportunity
The Adult and Family Homelessness Service (AFHS) provides crisis support to families and single adults across the Western Region. The programs provide a mix of short- and long-term case management to people experiencing homelessness. The focus of both programs is on assisting people to access and maintain long term housing. The Team Leader would oversee the daily operations of the AFHS programs including our five Rough Sleeper programs with the key aims of providing high-quality service to clients and providing high-quality supervision to staff members.
About you
Demonstrate experience in leading and managing teams (5 years minimum) and a sound understanding of supervision ‘best practice’.
Proven experience in developing partnerships with stakeholder organisations.
Knowledge and experience of delivering services to people who are homeless or at risk of homelessness.
Extensive knowledge of, and experience in, leading quality service delivery and a high standard of case management.
Proven flexibility, adaptability and able to respond and adjust easily to change in work demands.
Proven effective interpersonal, conflict resolution, negotiation and written skills.
High level verbal and written communication skills.
Tertiary qualifications at Bachelor level or higher in Youth Work, Social Work, Psychology or other related discipline.
Computer literacy.
Benefits of working with MCM include:
Diverse and inclusive organisation
Attractive Salary Packaging benefits
Supportive learning and development environment
Culture of continuous improvement
Screening Criteria:
Proof on Identity check
National Police check
International Police check
Valid Victorian Drivers licence
Right to Work in Australia
Applications for this role will close on 9 October 2026.
About MCM
MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.
We are a leading not-for profit-for-purpose organisation that offers a broad range of services in Disability, Homelessness, Palliative Care and Education.
Our commitment to Safety
MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.
Our commitment to Diversity, Inclusion & Equity of Access
At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.
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