Resident Wellbeing Partner (QLD)

Job Description

Ready to make a meaningful difference in the lives of residents? Join a purpose-led organisation where wellbeing, connection and community are at the heart of everything we do.

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Your Day on a Page

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We are seeking a passionate and proactive Resident Wellbeing Partner to join our Resident Operations team. Located in ourSunshine Coastoffice, you will work closely with Village and Resort Managers across your designated region to plan, coordinate and promote health and wellbeing initiatives that enhance the lives of residents.

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Acting as a key connection between residents, village teams and Keyton's preferred health and wellbeing partner, you will help deliver engaging programs, educational sessions, wellness initiatives and support services that enable residents to live well, stay connected and age confidently in place.

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This is an ideal opportunity for someone who enjoys building relationships, coordinating impactful programs and making a genuine difference.

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How You'll Make an Impact

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• Act as the central point of contact between cluster villages and resorts and Keyton's preferred health and wellbeing strategic partner to support service delivery.
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• Work with village and resort teams to understand resident needs, priorities and wellbeing opportunities.
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• Develop and coordinate a tailored wellbeing program for each village or resort in your region, including education sessions, health consultations and exercise activities.
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• Arrange resident information sessions through Keyton's preferred partner, including allied health services, My Aged Care and Support at Home topics.
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• Promote available services, support pathways and wellbeing opportunities so residents can access support when needed.
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• Monitor participation, outcomes and resident feedback to support continuous improvement.
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• Support resident communications, presentations and wellbeing-related publications.
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• Maintain accurate records, reporting and administrative documentation.
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• Champion a welcoming, respectful and inclusive approach with residents, team members and partners.
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About You

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You are an organised and relationship-focused professional who is passionate about supporting older Australians to maintain healthy, active and connected lifestyles. You enjoy working autonomously, building partnerships and coordinating programs that deliver meaningful outcomes.

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To be successful in this role, you will have:

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• Demonstrated experience in program coordination, stakeholder engagement or community-focused service delivery.
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• Strong communication and relationship-building skills.
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• Excellent organisational skills with the ability to manage competing priorities.
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• Proven ability to work independently and use initiative.
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• Strong technology skills and confidence using digital systems and applications.
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• Experience within Retirement Living, Aged Care, Community Services, Allied Health or a related sector will be highly regarded.
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• Competitive salary package + Bonus scheme
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• Flexible working arrangements
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• 4x Wellbeing Days per year (one per quarter) - almost an extra week of leave
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• Reward and recognition programs
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• Excellent company benefits and discounts
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• Discounted health insurance, annual vaccinations and skin checks
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• Fitness Passport for you and your family
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• Supportive and collaborative team culture
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About Keyton

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With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we're leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.

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Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: WeLead with Heart, and we are committed to creating caring and fun-filled retirement communities.

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Our purpose is to create places where communities thrive, not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

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Ready to Lead with Heart?

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If you're passionate about helping residents thrive and want to play a key role in delivering meaningful wellbeing outcomes, we'd love to hear from you.

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Please note: The successful applicant must complete a Police Check and will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.