Company Description \n
At Guzman y Gomez (GYG), we're passionate about bringing authentic Mexican flavours to life and believe in the power of food to unite people.
Job Description \n
We are seeking a driven and dynamic Retail Manager to join our team and lead the day-to-day operations of one of our vibrant restaurants. In this role, you will be responsible for maintaining operational excellence, fostering a high-performance team, and delivering exceptional customer experiences while upholding GYG's commitment to quality and authenticity.
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Key Responsibilities:
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Manage day to day running of the restaurant, ensuring all operations run smoothly and efficiently.
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Ensure that menu items are prepared and delivered in accordance with GYG's food recipe and cooking guides.
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Manage inventory and maintain stock at sufficient levels to ensure all products are available to customers at all time.
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Hire, train, and motivate staff, fostering teamwork and alignment with workplace goals.
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Arranging the ordering and purchasing of goods and ingredients according to budget.
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Takes full ownership of the P&L including management of Cost of Goods Sold (COGS), Cost of Labour (COL), operating expenses and cash management.
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Ensure the correct use and maintenance of all equipment in accordance with GYG requirements and the manufacturer's guidelines.
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Complete accurate financial and system reporting and provide results and feedback to the Culinary & Operations Coach/Franchisee.
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Maintain restaurant security to protect people and assets including updating of security codes and key logs.
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Effectively manage Local Area Marketing (LMA) initiatives to bring in new customers.
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Comply with all workplace health and safety procedures and practices accordance with GYG requirements and policies.
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- Opportunities exist at our Yatala and Pimpama locations.
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Why Join GYG?
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Qualifications \n
Skills & Experience:
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A minimum of Diploma qualification
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At least two years of experience as a store manager in a retail setting
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Strong financial and commercial acumen with a proven ability to identify and act on sales opportunities and P&L management strategies
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Previous success in meeting and exceeding KPI's in a managerial role
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Proven track record of delivering outstanding customer service and enhancing the overall guest experience
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Exceptional interpersonal and communication skills
Additional Information \n
Benefits:
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Schedule:
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Education:
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Experience:
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Licence/Certification:
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Work Authorisation:
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Work Location: In person
Retail / Restaurant Manager • 4209, QLD, AU
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