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Dental Practice Manager - WollongongTeachers Health • Wollongong, AU
Dental Practice Manager - Wollongong

Dental Practice Manager - Wollongong

Teachers Health • Wollongong, AU
5 days ago
Job description

We’re seeking a confident, capable Dental Practice Manager to lead a high-performing team at our Wollongong Health Centre. With generous leave, no late nights or Sundays, and a positive workplace culture, this is a rare opportunity to grow your leadership career while supporting meaningful healthcare delivery.

Location: Wollongong Health Centre

Employment type: Permanent Full-Time

About The Role

As our Dental Practice Manager, you’ll lead a talented team of dental assistants and receptionists in a busy, fully-accredited centre. You’ll balance hands‑on clinical oversight with strategic leadership, helping us deliver exceptional patient care while driving operational excellence.

Why You’ll Love Working With Us

  • 6 weeks of annual leave
  • No late nights, Sundays, or public holidays
  • Modern, accredited health centre
  • Supportive team culture with real career progression
  • Ongoing training and development opportunities
  • Phone and uniform allowances
  • Discounts and eligibility on Teachers Health products and services
  • Not-for-profit values, focused on patient care

Our Health Centre Is Open

  • Monday - Friday: 8:30am - 5:00pm
  • Saturday: 8:30am - 2:30pm

What would you do as our Dental Practice Manager?

  • Lead, support and develop dental assistants and receptionists across all aspects of performance, communication, and service delivery
  • Manage staff development plans, performance reviews, audits, and team training
  • Promote a positive and professional team culture aligned with Teachers Health values
  • Manage rostering, ordering, stock control, and equipment maintenance
  • Ensure compliance with infection control protocols and accreditation standards
  • Oversee patient bookings and chair utilisation to ensure clinical efficiency and flow
  • Conduct operational audits and monitor systems for effectiveness
  • Handle patient feedback, compliments and complaints with professionalism
  • Represent the practice as a welcoming, helpful, and efficient environment
  • Collaborate with dentists and admin teams to ensure high-quality service

What are we looking for?

  • Minimum 1 year of experience as a Dental Practice Manager
  • Strong knowledge of infection control and practice compliance standards
  • Excellent communication, organisational, and interpersonal skills
  • Confident team leader with strong emotional intelligence and maturity
  • Able to manage competing priorities and adapt in a dynamic environment
  • A passion for delivering patient-centred care and operational excellence
  • Proficiency in Microsoft Office (intermediate to advanced)
  • Experience with OASIS, Examine Pro, and HAMBS is desirable
  • A proactive, problem-solving mindset with a strong sense of ownership

Who are we?

Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 500,000 teachers, education staff & their families.

Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+.

Applicants can request an adjustment at any stage during the recruitment process by getting in touch with jobs@teachershealth.com.au

All candidates must be willing to undertake a national police check as part of our recruitment process.

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Dental Practice Manager - Wollongong • Wollongong, AU

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