Gaming Manager - Ferny Grove Tavern

Job Description

Gaming Manager | Ferny Grove Tavern

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Are you an experienced gaming specialist ready to take total operational ownership of a bustling 40 machine gaming room in Brisbane's northwest? The

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About The Role

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Gaming Manager | Ferny Grove Tavern

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Are you an experienced gaming specialist ready to take total operational ownership of a bustling 40 machine gaming room in Brisbane's northwest? The Ferny Grove Tavern is looking for a driven, customer-focused Gaming Manager who knows how to deliver high-touch player service, maintain immaculate room presentation, and keep a high-trade lounge firing at peak performance!

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\"The Ferny Grove\" blends strong suburban trade with a deeply loyal local customer base. Whether you are managing room flow during a busy jackpot run, greeting regular players by name, or coaching your host team on fast payout execution and RSG compliance, this role demands a leader who loves being right in the center of the action. We need someone with sharp operational instincts who can balance the books to the cent, maintain 100% airtight compliance, and create an energetic, welcoming room atmosphere every single shift.

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A Day In The Life Of a Gaming Manager

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• Know the regulars by name and make them feel right at home
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• Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
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• Share your gaming know-how and help your team be the best in the biz
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• Bring the good vibes, great service, and friendly smiles every shift
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Inherent Requirements

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• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.
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About You

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• You've been in the gaming room world for a while, as an attendant, supervisor, or manager
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• You've learned from great managers and are ready to step up
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• You've got the confidence, pride, and people skills to be the face of the gaming room
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• You understand compliance and safe gaming inside out
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• You've got a current RSA and RSG as per state requirements
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If you're all about great service, happy players, and running a top-notch gaming room – we'd love to chat.

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The benefits are good too!

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• Grow your career within ALH Hotels and the wider Endeavour Group network.
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• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands.
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• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
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• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
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In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.