Supply / Demand Planning Lead-- Alpha-H Skincare

Job Description

Ready to Redefine the Future of Skincare?

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We're on a mission to empower skin confidence—and we want you to be part of it!

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At Alpha-H, we're not just about skincare—we're about transforming routines into rituals. As pioneers in acid-based, science-backed skincare, we craft products that deliver clinical results at home. With over 27 years of expertise, our award-winning formulas, including the iconic Liquid GoldTM Exfoliating Treatment, have set new standards in the industry.

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Alpha-H, a proud member of the Vita Green brand portfolio, is a leading beauty brand headquartered in Australia, dedicated to delivering high-quality products and exceptional customer experiences.

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What You'll Be Doing

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• Manage supply planning, demand forecasting, and inventory levels to ensure product availability and minimize excess stock.
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• Use ERP and supply planning systems, including Sage and Netstock to manage and monitor supply requirements.
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• Work closely with Sales and Commercial teams to develop and maintain accurate, comprehensive forecasts by SKU, channel and market.
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• Analyze demand, inventory, and supply data to identify risks, gaps, and opportunities for improvement.
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• Coordinate supply requirements across procurement, logistics, operations, and international freight.
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• Manage and monitor MRP (Material Requirements Planning) activities, ensuring supply plans align with business and customer requirements.
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• Review and optimize current systems and processes, recommending and implementing improvements where needed.
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• Prepare regular reports and analysis to support supply chain and business decisions.
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• Proactively identify and resolve supply, inventory, and system issues, working independently or with relevant teams.
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• Work closely with the Operations Director to align supply planning, inventory, and demand forecasts with overall business and operational objectives.
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• Develop and lead the sales and Operations Planning (S&OP) process for the benefit of all stakeholders.
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• Ensure policy settings are correct to ensure availability of product in the prescribed markets whilst continually improving stock turns
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Who We're Looking For

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• 2+ years' experience in Demand / Supply planning, forecasting or a similar role, ideally within FMCG.
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• Demonstrated ability to optimize systems and processes and drive continuous improvement
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• Strong problem-solving, troubleshooting, and fault-finding skills
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• Ability to work effectively independently and collaboratively
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• Strong communication and stakeholder management skills
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• Netstock experience is an advantage but not essential
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• Proactive, analytical, and solutions-focused approach
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• Ability to work onsite, on the Gold Coast
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• Experience working with international markets or export distributors, with an appreciation of the complexities of forecasting across regions
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Why Alpha-H

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• Generous product allowance (your skin will thank you)
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• Global exposure. Work across retail markets including Australia, UK, Europe, and beyond
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• A collaborative, supportive team that genuinely loves what they do
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