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Waymark Hotels
Duty ManagerWaymark Hotels • 4740, QLD, AU
Duty Manager

Duty Manager

Waymark Hotels • 4740, QLD, AU
1 day ago
Job description

Job Description

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Step into a key leadership position as Duty Manager, where you’ll ensure every guest has an exceptional experience. This is more than a job, it’s a chance to grow your hospitality career in a supportive, success-driven environment.

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About Us:

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Nestled along Mackay's stunning coastline, the Seabreeze Hotel is a vibrant destination for locals and visitors to relax, dine, and enjoy our welcoming community. Renowned for exceptional service and unforgettable experiences, we pride ourselves on a culture of passion, innovation, and teamwork.

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What You’ll Do:

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  • Lead with Impact: Oversee daily operations across our vibrant bar, bustling restaurant, and welcoming accommodation, ensuring every detail is perfect.
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  • Inspire Your Team: Motivate, mentor, and develop our passionate staff, fostering a culture of excellence and continuous improvement.
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  • Elevate Guest Experiences: Be the go-to person for our guests, handling inquiries, resolving issues, and making sure every visit is memorable.
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  • Drive Success: Manage staffing, scheduling, and inventory, while keeping an eye on budgets and ensuring we’re always operating efficiently.
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  • Champion Safety and Compliance: Ensure we meet all health, safety, and licensing regulations, keeping our team and guests safe.
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Why You’ll Love Working with Us:

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  • Growth Opportunities: We believe in investing in our people. You’ll have access to ongoing training and development programs designed to help you grow into a top hospitality leader.
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  • Vibrant Culture: At Seabreeze, we’re more than just colleagues—we’re a family. We work hard, support each other, and have a lot of fun along the way.
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  • Beautiful Location: Enjoy the benefits of working in one of Mackay’s most stunning locations, with the beach just steps away.
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  • Recognition and Rewards: We celebrate our team’s achievements, big and small, with regular recognition, incentives, and opportunities for advancement.
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Mandatory Qualifications:

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  • RMLV (Responsible Management of Licensed Venues): Required to ensure compliance with licensing regulations.
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  • Approved Manager’s License: Necessary for managing licensed areas and ensuring legal operation.
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  • RSA (Responsible Service of Alcohol): Essential for serving alcohol responsibly and adhering to legal requirements.
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  • RSG (Responsible Service of Gambling): Required to oversee gambling activities in a responsible manner.
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  • CLO (Customer Liaison Officer) Certification: Important for handling customer inquiries and complaints effectively, especially in a licensed venue.
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Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain before commencing.

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What We’re Looking For:

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  • A proven leader with experience in hospitality management.
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  • Someone with a positive attitude who thrives in a fast-paced environment.
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  • A team player who is passionate about delivering exceptional guest service.
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  • Strong communication skills and the ability to solve problems on the go.
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  • Flexibility to work evenings, weekends, and public holidays.
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  • Knowledge of hospitality regulations and financial management.
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Join Our Team: If you’re passionate about hospitality and eager to grow your career in a supportive and exciting environment, we’d love to hear from you! Apply now with your resume and a cover letter that tells us why you’re the perfect fit for Seabreeze Hotel.

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Duty Manager • 4740, QLD, AU

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