Talent.com
Dan Murphy's
Customer Experience Manager - Dan Murphy's Burwood BrickworksDan Murphy's • Melbourne, AU
Customer Experience Manager - Dan Murphy's Burwood Brickworks

Customer Experience Manager - Dan Murphy's Burwood Brickworks

Dan Murphy's • Melbourne, AU
6 days ago
Job description

Customer Experience Manager - Dan Murphy's Burwood Brickworks

Customer Experience Manager | Dan Murphy's Burwood Brickworks| Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

  • Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
  • Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
  • Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
  • Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
  • Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

The YOU:

  • YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
  • YOU are passionate about people development and motivate others to dream big and reach their potential
  • YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
  • YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
  • YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment


How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs.Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

Candidates will be required to complete a functional screening assessment as part of the recruitment process.


We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

#J-18808-Ljbffr

Create a job alert for this search

Customer Experience Manager - Dan Murphy's Burwood Brickworks • Melbourne, AU

Similar jobs

Experience Manager

WPP MediaMelbourne, VIC, AU

WPP is the trusted growth partner for the world's leading brands.With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketin... Show more

Senior Customer Success Manager

REA GroupRichmond, VIC, AU

With bold and ambitious goals, REA Group  is changing the way the world experiences property.No matter where you're at on your property journey, we're here to help with every step - whether that's ... Show more

Retail Manager – Fish & Chip Shop Operations

Prospera Investments Pty LtdOakleigh, VIC, AU

Prospera Investments Pty Ltd is seeking an experienced and motivated Retail Manager to lead the daily operations of our busy and fast-paced fish and chip business located in the thriving suburb of ... Show more

Quality Coordinator

For Purpose Aged CareWallan, VIC, AU

Make a Difference at Wallan Community Aged Care! .Do you want to work with a passionate and supportive team, that puts people first?.A friendly, focused and driven team, we look to bring on staff w... Show more

Business Development Manager

ProgrammedMelbourne, VIC, AU

Why You’ll Love Working With Us.Earn a reliable income for your skills and hard work .Enjoy the flexibility of managing your own schedule.Access discounts and benefits with over 600 retailers, incl... Show more

Customer Experience Specialist Full-time

Tal Services LimitedMelbourne, VIC, AU

Melbourne, Sydney or Brisbane .Secure a permanent, full-time role .Start Date: Monday 26th October 2026 .As a leading life insurer, we’ve been protecting Australians for over 150 years.Backed by Da... Show more

Store Manager - Northland

H&M AustraliaPreston, VIC, AU

As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area.You ensure you have a G... Show more

ASSISTANT STORE MANAGER - CHADSTONE PERFORMANCE CONCEPT STORE, VIC

AdidasMelbourne, VIC, AU

We are seeking a passionate Assistant Store Manager to join our Chadstone Performance Concept Store on a FULL-TIME basis! This is an exciting opportunity to represent the 3 stripes in a key Concept... Show more

Automated Distribution Centre Manager

PACT groupMoorabbin, VIC, AU

ASRS with high pallet density and tightly controlled system logic.This is not a traditional, labour-heavy DC leadership role.Success requiresstrong systems thinking, technical credibility and real-... Show more

Assistant Manager

Pegasus Leisure GroupCheltenham, VIC, AU

We’re looking for an experienced and motivated Assistant Manager to join the team at.This is a fantastic opportunity for a hospitality leader who enjoys being hands-on, thrives in fast-paced venues... Show more

Customer Success Manager

SquizMelbourne, VIC, AU

This is an exciting opportunity for a customer-focused and commercially driven professional with a background in digital and B2B SaaS to make a real impact across a growing customer portfolio.In th... Show more

Training Manager

PPG IndustriesBraeside, VIC, AU

PPG are currently seeking a Training Manager to plan, organize and deliver practical and theory training for all ANZ Refinish market segments at both training sites and at customer’s places of busi... Show more

Project Manager

1305 Chubb Fire & Security Pty LtdDingley Village, VIC, AU

We are looking for a Project Manager with a track record of delivering integrated Electronic Security projects to government and commercial sectors.A leading provider of fire safety and security so... Show more

Business Development Manager

Jenny Barbour IT & Project RecruitmentSouth Yarra, VIC, AU

Are you a driven business developer ready to take ownership of growth in a specialist recruitment company?.Join a trusted brand with over 27 years in the market and play a key role in acquiring new... Show more

Customer Experience (Contract)

Woods & Co RecruitmentMelbourne, VIC, AU

Customer Experience (Contract).Administration & Office Support.This role suits someone who enjoys a fast-paced environment, is naturally organised, and takes pride in keeping processes running ... Show more

People Experience Advisor

Herron Todd White (Australia) Pty LtdMelbourne, VIC, AU

Herron Todd White (HTW) is Australia’s leading independent property valuation and advisory business.With over 800 employees nationally, Quadrant Private Equity (QPE) have recently taken the majorit... Show more

Business Development Manager

KoganSouth Melbourne, VIC, AU

Want to help shape the future of eCommerce in Australia and New Zealand within a successful and rapidly growing team? A role within our Marketplace Team could be just what you're looking for!.We ha... Show more

Master Olive Oil Processor (Seasonal Contract)

Kyneton Olive OilKilmore, VIC, AU

This is a hands-on, senior role requiring strong technical expertise in olive oil extraction, quality control, and grove support.The successful candidate must have proven experience operating moder... Show more