Admissions Officer

Duration: 12 month fixed-term appointment

Remuneration:Pro rata of $86,344 - $99,179 pa HEW Level 05 (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

The Admissions Officer is located within University Marketing, Admissions and Communications (UMAC). The Division is focused on ensuring our audiences have the best possible experience - personalised to their interest and the way they want to engage with Monash.

The Admissions Officer provides high-quality administrative and customer service support to the Admissions function, delivering a broad range of activities including the assessment of complex applications, communication of outcomes, processing of acceptances, issuing confirmations of enrolment, responding to enquiries, advising on admissions policies and procedures, supporting projects, and producing reports in line with agreed standards and timeframes.

The role ensures high service standards through prompt issue resolution and compliance with privacy, confidentiality, and regulatory requirements, including student visa processes. It involves the accurate input, analysis, and management of data and records, providing sound and timely advice to staff, students, agents, and other stakeholders, contributing to continuous improvement initiatives, and maintaining effective working relationships to support quality service delivery.

The ideal candidate will have demonstrated experience in student admissions for universities or TAFEs, with knowledge of educational systems, visa regulations, and national codes. They will possess strong administrative and organisational skills, excellent attention to detail, and the ability to manage operational processes effectively. Highly developed communication, analytical, and problem-solving skills are essential, along with a strong commitment to customer service and the ability to work both independently and as part of a team

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

Supporting a diverse workforce

Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities,neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at **************@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries:Gus Tham, Admissions Manager,**************@monash.edu

Position Description: Admissions Officer

Applications Close:Monday the 21st of September, 2026, 11:55 PM AEST

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