Systems Specialist - Mulgrave

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We're delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy's, and BWS), but at Primary Connect, we're more than just a supply chain business. We're a big team, but every individual plays a pivotal role and leaves a distinctive impact.

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.

What you'll do

• Actively promote innovation by challenging current processes and implementing system improvements to drive DC efficiency.
• Maintain the Warehouse Management System (WMS) and ensure total data integrity between WMS and SAP.
• Act as the primary contact for system issues, troubleshooting and resolving failures quickly to maintain service standards.
• Act as a trusted advisor and collaborator for DC teams, national support, and external stakeholders.
• Undertake investigations based on the Stocktake Audit team
• Ensure service levels to stores and DC are to the highest standards
• Provide triage support for non MHE equipment in collaboration with warehouse IT support.
• Manage all facets of process improvement activity including: planning, communication, implementation and post change reviews

What you'll bring

• Minimum 3 years of Supply Chain experience within a DC or Systems support environment
• Working knowledge of a modern Warehouse Management System (Blue Yonder, WMS & TMS or equivalent)
• Experience in warehouse systems & operations is advantageous
• Results orientated
• Excellent communication skills and interpersonal skills
• Strong Team Player, willing to pitch in when required
• Demonstrated effective problem-solving approaches
• Strong time management and administrative skills
• Experience in collaborating with others to achieve outcomes and driving accountability in others to deliver results

What you'll experience

Everything we do is driven by a culture of care for our team, customers, and community.

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• Competitive salary and additional allowances for weekend & night shifts
• We'll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
• We offer competitive remuneration and access to a number of employee benefits.
• A range of programs to help you prioritise and manage your well-being, including a competitive leave policy and 24/7 access to the Sonder app.

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - 'to create better experiences together for a better tomorrow.'

Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

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