Property Assets Support

An opportunity has become available for a Property Assets Support person within the Site Services Team. We are looking for a trustworthy individual to join our growing business, with this role ideally suited to an individual who
has worked in a property related field including real estate, architecture or the construction industry. This role would also be suited to university students who are looking to gain experience in the quantity surveying /construction field.

The role of the Property Assets Support person includes property inspections and face to face customer service
with clients and property managers. The primary objective is to enhance the overall customer service experience
by addressing issues promptly whilst maintaining high service standards and fostering long-term loyalty. We are
looking for someone who is well presented, highly motivated, adaptable, eager to learn, has a great attitude and is
willing to drive business growth through effective service delivery and sales initiatives.
The role requires regular travel, to local and rural locations with some possible interstate travel on occasion;
therefore, a level of flexibility is required to be successful.

Your Role

• Regular monitoring of Google calendar and Google Maps before attending a property Property Inspections of residential and commercial properties
• Taking measurements of buildings through use of a laser measurer, measuring tape or measuring
  wheel
• Gathering of information whilst conducting the property
• Uploading of information, photos, floor plan sketches relating to each property inspection
• Liaising with clients / property managers / tenants / property owners / builders, as required
• Identifying sales opportunities during customer interactions, promoting additional services aligning with
  customer needs
• Collaborate with internal sales, administration and technical teams to address customer needs
• Local, Rural and Interstate travel, as required
• Ensure adherence to safety protocols, regulations and company policies during all property visits and
  customer interactions
• Secondary Tasks, as required

Equipment Provided

• Company vehicle provided
• Company phone provided
• Company uniform provided
• All necessary equipment provided
• PPE provided (Hard Hat, High-Vis Vest, Work Boots)

Skills Required

• Customer Service: Build loyalty through effective communication and excellent customer service
• Organisation: Punctuality, organised and able to meet deadlines
• Time-Management: Capability to move from task to task and maintain focus
• Good Communication: Written and verbal communication, demonstrating confidence and competence
  liaising at different levels
• Spatial Awareness: Interpret 3D buildings into 2D drawings I.e. floor plan sketching
• Attention to Detail: Meticulous attention to detail, maintaining a high level of accuracy
• Problem Solving: Ability to use common sense, think critically and have capacity to manage multiple tasks
  efficiently
• Evaluation: Monitor and evaluate service delivery processes and identify areas for improvement
• Teamwork: Capability to work autonomously, remotely and as part of a team
• Adaptability: Adapting to varying environments and locations
• Accountability: Commitment to delivering quality outcomes
• Eager to Learn: A willingness to work hard and learn new skills
• Presentable: Well presented, wearing appropriate uniform
• Attitude: Show self-confidence and a good attitude

Fine Print

• Part-Time Position with the potential for Full-Time in the future
• A valid Australian Drivers Licence is required
• Customer Services Experience not essential but is desirable
• Sales Experience is beneficial
• Training and support provided to fulfil the role requirements
• Opportunity to change roles within the business
• Immediate start for the right person
• Salary will be based on skills and experience

Company Values

Drive / Innovation / Accountability / Teamwork (DIAT)

Employer Questions

• Which of the following statements best describes your right to work in Australia?
• Do you have a current and valid Drivers Licence?
• Do you have any customer service experience?
• Do you have any sales experience?
• What is expected annual base salary / hourly rate?
• How much notice are you required to give your current employer?
• Do you have any experience in the property, architecture or construction industries?

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