National Roadhouse Manager

National Leadership Role | Multi-Site Food, QSR & Retail

Drive Sales Growth, Food Innovation & Profitability

Shape the Future of United Petroleum's Roadhouse Network

United Petroleum is an independent, Australian-owned petrol and convenience company with an extensive national retail network.

As United continues to invest in the growth of its roadhouse and food service operations, we are seeking an experienced and commercially driven National Roadhouse Manager to lead the performance, development and future growth of the business nationally.

The Opportunity

This role is fundamentally about growing the business through food, retail and strong commercial execution.

You will own the sales and financial performance of United's roadhouse network, delivering profitable year-on-year growth across food service, QSR, convenience and non-fuel categories.

Your focus will include like-for-like sales growth, transaction numbers, average basket size, food service sales mix, gross margin, profitability and new-site performance.

A key part of the role will be leading the continued evolution of United's food-to-go and QSR offering, identifying new opportunities, developing and trialing new food concepts, and successfully executing them across the national network.

Key Responsibilities

• Own the sales, commercial and operational performance of the national roadhouse network.
• Deliver budgeted sales, gross margin and profitability targets.
• Drive sustainable growth in like-for-like sales, transactions, average basket size and food service sales.
• Lead innovation across United's food-to-go and QSR offer, including menus, products, formats and customer propositions.
• Take new food concepts from development and costing through trial, evaluation and national rollout.
• Develop performance improvement plans for individual sites and the broader network.
• Identify new revenue opportunities across food service, convenience, category expansion and new sites.
• Lead the successful opening and commercial performance of new roadhouse locations.
• Partner with Marketing and Category teams on promotions, pricing, ranging and initiatives that drive measurable sales growth.
• Coach Roadhouse Managers, Site Managers, Commission Agents, Franchisees and their teams to improve sales, profitability and execution.
• Lead and develop the national team, building strong commercial, food service and operational capability.
• Ensure consistently high standards across customer service, food quality, merchandising, training, hygiene, safety and compliance.

About You

You will be an experienced QSR, food service, convenience or multi-site retail leader with a strong track record of translating operational excellence and a strong food offer into sales and profit growth.

You will bring:

• Demonstrated success delivering year-on-year sales and profitability growth across a multi-site QSR, food service or retail network.
• 6+ years' senior management experience within QSR or a closely related food service environment.
• Proven P&L, budgeting and forecasting experience with strong commercial and financial acumen.
• Experience developing and launching food offers at scale, including menu innovation, costing, trials and national rollout.
• Experience delivering successful new-site openings and performance improvement programs.
• Strong people leadership with the ability to coach, influence and build high-performing teams.
• An entrepreneurial, hands-on and highly accountable approach.
• Strong communication, negotiation and stakeholder management skills.
• The energy and adaptability to succeed in a fast-paced national business.

National Role

This is a highly visible national position requiring extensive travel across the network, potentially approximately 90% of the role. Availability for emergency escalation outside normal business hours will also be required.

The Opportunity at United

If you are an experienced QSR or multi-site food service leader with a passion for food innovation, sales growth, profitability and operational excellence, we would like to hear from you.

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