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Sanctuary Lakes Resort Services
Owners Corporation AssistantSanctuary Lakes Resort Services • Melbourne, AU
Owners Corporation Assistant

Owners Corporation Assistant

Sanctuary Lakes Resort Services • Melbourne, AU
4 days ago
Job description

Sanctuary Lakes Resort Services – Point Cook VIC

Sanctuary Lakes Owners Corporation is seeking a professional, organised, and customer-focused Owners Corporation Assistant to join our team on a full time basis. This is an excellent opportunity for an experienced administrator who enjoys working in a community-focused environment and thrives in a role that combines administration, customer service, compliance, and stakeholder engagement.

About the Role

Reporting to the Owners Corporation Operations Manager, you will be responsible for supporting the day-to-day administration of the Owners Corporation while serving as a key point of contact for residents, committee members and visitors.

This role requires a proactive individual who can manage multiple priorities, maintain accurate records, and provide exceptional customer service while ensuring administrative functions are completed efficiently and professionally.

Key Responsibilities

  • Act as the first point of contact for residents, contractors, committee members, and other stakeholders, providing timely and professional assistance.
  • Provide administrative support to the Owners Corporation Manager in the day-to-day management of Owners Corporations.
  • Perform general office and Owners Corporation administration duties as required.
  • Conduct and document garden inspections and assist with compliance monitoring and follow-up actions.
  • Maintain accurate Owners Corporation records, databases, registers, and filing systems.
  • Assist with the preparation and distribution of committee meeting documentation, including agendas, minutes, and general communications.
  • Monitor administrative deadlines and assist with upcoming projects, compliance activities, and other Owners Corporation requirements.

About You

  • Previous experience in Owners Corporation Assistant or a similar role.
  • Strong organisational and time-management skills with the ability to manage competing priorities.
  • Excellent written and verbal communication skills.
  • High attention to detail and accuracy.
  • Strong customer service skills and a professional, friendly manner.
  • Ability to work independently and demonstrate initiative.
  • Experience within Owners Corporations, property management, real estate, or community management.

What We Offer

  • Flexible working arrangements where operationally appropriate.
  • A supportive and collaborative team environment.
  • A diverse and engaging role with exposure to community and property management.
  • Opportunity to contribute to one of Victoria's premier residential communities.

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Owners Corporation Assistant • Melbourne, AU

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