Asset Data & Insights Coordinator

Job Description

Primary Location VIC - Williamstown

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Job Description Summary Join Service Stream in our newest acquisition for the Victoria West ITS Maintenance Contract (VIMC) as our Asset Data & Insights Coordinator!

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About the Role

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We are excited to launch new roles in our Transport division to support our two new long-term Intelligent Transport Systems (ITS) maintenance contracts awarded by the Victorian Department of Transport and Planning. The Victoria West ITS Maintenance Contract (VIMC) will see our teams maintain more than 4,500 ITS assets across 27 Local Government Areas, covering around a third of metropolitan Melbourne and extending west to the South Australian border. We also have the Motorway Communications Network Contract, which connects more than 2,000 roadside devices including lane use management signs, variable speed limit signs, freeway ramp signals, CCTV and sensor technologies, while also connecting private road operators with Victoria's transport control system.

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Key responsibilities include:

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• Data Governance Maintain asset data standards, definitions, ownership, validation controls and change processes across the VIMC asset register and connected systems.
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• Reconcile inherited, migrated and newly collected data and coordinate resolution of gaps, duplicates and inconsistencies.
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• Insights and Reporting Develop recurring reports, dashboards and analysis covering asset condition, faults, response performance, inspections, servicing and work delivery.
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• Translate data into clear insights for planning, engineering, contract performance and DTP stakeholders.
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• Data Quality Assurance Undertake routine checks of data completeness, timeliness and accuracy, maintain issue logs and verify corrective actions.
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• Preserve traceability and audit evidence for asset and performance information, including Section 751 data compliance where applicable.
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• Systems and Improvement Support MMIS configuration, DTP system interfaces, mobile field enablement and reporting requirements.
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• Document processes, train users and identify opportunities to reduce double handling and improve data capture.
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About You

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Our ideal candidate will have experience in asset information, data coordination, reporting or analysis within infrastructure, transport, utilities or maintenance services.

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You may also have:

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• Experience working with large operational datasets and data-quality controls.
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• Qualification in asset management, data analytics, information systems, engineering, business or equivalent experience.
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• Strong Excel, Power BI or comparable reporting skills and familiarity with asset or works management systems.
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• High attention to detail, data governance discipline and analytical problem-solving.
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• Ability to communicate data issues and insights to technical and non-technical stakeholders.
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About Us

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Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

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Your next role comes with:

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• Flexible working - all flexibility requests are genuinely considered and this role offers hybrid working.
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• Career development – we offer growth opportunities and support internal mobility.
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• You will also have access to skill enhancement through our online learning system.
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• Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers.
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• We also offer access to novated leasing and a share matching program.
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• Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
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• Culture – we are dedicated to fostering a workplace environment that values safety, diversity and inclusion, and meaningful recognition.
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We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.

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If you require any reasonable adjustments to the recruitment process, please email talent.transport@servicestream.com.au.

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Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.