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Sydney Gut Clinic
Medical ReceptionistSydney Gut Clinic • Sydney, AU
Medical Receptionist

Medical Receptionist

Sydney Gut Clinic • Sydney, AU
4 days ago
Job description

We are seeking a professional and highly organised Full Time Medical Secretary to join our busy and dynamic team at Sydney Gut Clinic. As a key member of our healthcare team, you will play a crucial role in ensuring the smooth and efficient operation of our practice, providing excellent administrative support to our medical professionals and delivering outstanding service to our patients.

Duties include:

  • Manage patient appointments, scheduling, and follow-ups
  • Handle phone inquiries and respond to patient queries in a friendly, efficient manner
  • Prepare and maintain accurate patient records, ensuring confidentiality at all times
  • Process patient referrals and liaise with specialists, hospitals, and other healthcare providers
  • Organise and manage medical documentation, ensuring compliance with all relevant regulations
  • Process medical billing, including Medicare and private health insurance claims
  • Coordinate patient communications, including reminders, test results, and appointments
  • Manage incoming and outgoing correspondence, including emails, phone calls, and mail
  • Perform general office administrative duties such as filing, photocopying, and maintaining office supplies
  • Provide support to medical staff and assist with other tasks as required by management

About you

  • Proven experience in an administration or receptionist role.
  • Strong organisational skills with the ability to multitask and prioritise effectively
  • Proficiency in Microsoft Office Suite and (experience with Shexie is preferred)
  • Knowledge of medical terminology and healthcare procedures (highly regarded)
  • Familiarity with Medicare, DVA, and private health insurance billing processes (highly regarded)
  • Exceptional attention to detail and accuracy in all tasks
  • Excellent communication skills, both written and verbal
  • Ability to maintain confidentiality and handle sensitive patient information
  • A friendly, approachable, and professional demeanour
  • Ability to work both independently and collaboratively within a team

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Medical Receptionist • Sydney, AU

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