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Vertu Equipment Victoria Pty Limited
Field Service Technician - Construction EquipmentVertu Equipment Victoria Pty Limited • Dandenong, AU
Field Service Technician - Construction Equipment

Field Service Technician - Construction Equipment

Vertu Equipment Victoria Pty Limited • Dandenong, AU
4 days ago
Job description

Field Service Technician - Construction Equipment

Vertu Equipment Victoria Pty Limited - Dandenong VIC

Field Service Technician - Construction Equipment

Vertu Group | Melbourne, VIC

Full-time | Permanent | Company Vehicle + Fuel Card + Tools + PPE

The Opportunity

Vertu Group is continuing to grow, with our Construction Equipment Division continuing to expand

As one of the fastest-growing SANY construction equipment distributors in the region, Vertu has built a

strong and expanding customer base across civil construction, earthmoving, infrastructure, landscaping and

general construction.

We are looking for a Field Service Technicianto join our Melbourne team. This is a varied and challenging role which will have responsibility for continuing our strong aftersales service and technical support to a variety of machine classes across our rapidly growing client base.

Main Functions of the position:

Service Support:

  • Perform scheduled preventative maintenance on a wide range of construction equipment (excavators, rollers, loaders etc)
  • Conduct inspections and diagnose mechanical / hydraulic and electrical issues
  • Conduct repairs efficiently, minimising any downtime for our customers
  • Travel to sites to complete repairs and/or breakdown support, including T1, Quarry and Mine sites
  • Perform emergency call outs and ensure timely resolution

Customer Support & Relationships:

  • Act as the "face" of the company in the field, building strong relationships with various stakeholders (operators, site managers, customers)
  • Identify opportunities for further service, parts or machinery sales and report this back to the business

Administration and Reporting

  • Complete service job cards, timesheets
  • Document all repairs and maintenance as per SANY warranty guidelines

Our requirements:

  • Good overall knowledge with mechanical, hydraulic and electrical who can generally work on all types of machinery
  • Relevant qualifications and demonstrated experience in construction earthmoving equipment
  • Autonomous self-starter who can get the job done without necessarily a clear path in front of them
  • Good written and verbal communication skills
  • Display a positive and enthusiastic 'can do' attitude
  • Build rapport with clients and assist in growing the SANY brand in Australia.
  • Able to work flexible hours when/as required to meet client expectations

What can we offer?

  • Opportunity to work for an innovative company with a solid base and clear strategic plan. All of which is backed by a global, Fortune 500 business
  • Training, support and guidance
  • A diverse, dynamic and high performing team
  • A genuine team culture of support and common goals. Our team is our family.
  • Growth opportunities as our business continues to grow
  • Very competitive remuneration and tools of trade (vehicle, laptop, phone etc)

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Field Service Technician - Construction Equipment • Dandenong, AU

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