Senior Administration Officer - Neonatology/Neo RESQ

As the Senior Administration Officer, you will manage, coordinate and supervise a team of five administrative staff, ensuring efficient and effective support across the Neonatology service. You will work closely with Clinical Directors, Nurse Unit Managers, medical staff and nursing teams to deliver high-quality administrative services and support operational outcomes. You will also assist in overseeing the administrative operations of the Developmental Assessment Program, supporting infants previously admitted to the Grantley Stable Neonatal Unit.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Work as a Team Leader and a role model motivating staff working within a multidisciplinary team / unit to perform at their best and meet team, service line, and organisation objectives.
• Supervise and provide leadership administrative support staff responsible to this position, identifying potential areas for improvement and ensuring duties are completed efficiently.
• Manage and undertake all administrative duties relative to the office of the Director, Neonatology Women's and Newborn Services, including diary management, coordination of bookings management of meeting materials and screening of telephone calls and visitors.
• Supervise and provide leadership administrative support staff responsible to this position, identifying potential areas for improvement and ensuring duties are completed efficiently.
• Develop, implement and maintain innovative continuous quality improvement strategies in line with policy and health agreements including collating responses and interpreting data, reports and KPIs.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

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