Administration Officer - Outpatient Clinics - The Sutherland Hospital

Employment Type: Temporary Part Time until March 2027

Position Classification: Administration Officer Level 3

Remuneration: $37.28 - $38.44 per hour plus superannuation

Hours Per Week: 24

Requisition ID: REQ686309

Applications Close: 27 September 2026

Our Hospital and Community

Established in 1958, The Sutherland Hospital campus offers a comprehensive range of inpatient and community services to around 226,000 residents of the Sutherland Shire.

Learn more about The Sutherland Hospital here. Learn more about South Eastern Sydney Local Health District here.

Are you a motivated and dynamic person with high level administrative experience to join our compassionate and caring team?

An exciting opportunity exists for multiple staff to join The Sutherland Hospital Outpatient administration team. The role requires a client focussed and process driven person to join a very experienced, supportive and dedicated team.

This role is varied and it main purpose is to provide efficient reception and administrative support services for the Medical Outpatient Department. You will have a customer focus and an organised and motivated attitude to assist managers and staff with tasks in order to enable the department to achieve objectives in a timely, reliable and effective manner.

The role is 3 days per week

Must be available: Monday - Friday 8am - 4:30pm

Where you'll be working

The Outpatient administration works across multiple clinics throughout The Sutherland Hospital

What You'll Be Doing

The vision for South Eastern Sydney Local Health District (SESLHD) is 'exceptional care, healthier lives'. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

The Administration Officer will provide a range of reception duties, including coordination of outpatient clinic bookings, administrative, secretarial and clerical support to enable Sutherland Hospital outpatient services to achieve their objectives in a timely, reliable and efficient manner.

For role related queries or questions contact Stephanie Jefferys on Stephanie.Jefferys@health.nsw.gov.au

Selection Criteria

• Demonstrated ability to perform a wide range of administrative tasks under general instruction requiring minimal supervision
• Experience in responding to a range of enquiries and determining the appropriate response in a complex work environment
• High level interpersonal, written and verbal communication skills and the ability to confidently and courteously deal with a variety of people
• Demonstrated commitment to providing quality service and quality improvement initiatives in workplace practices and procedures
• Demonstrated understanding of the operation of outpatient clinics, including knowledge of patient billing and related processes
• Ability to use computer hardware, software applications and electronic patient administration systems (eg. eMR Outpatient Clinic Scheduler, PowerChart and iPM) and Microsoft Office programs, including Outlook and Word.

Our CORE Values

C O R E. Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-TSH-Garrawarra@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Please visit the SESLHD Disability Recruitment page for more information.

Information For Applicants

• If you have relevant qualifications or experience, please include any supporting documents with your application.
• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website

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