SOTA Tractors, Australia's original small acreage specialist, is looking for a friendly and capable person to join our team in a varied role focused primarily on spare parts. The role includes responding to spare-parts enquiries by phone and email, processing and fulfilling orders received through our online shop and interstate branches and assisting with tractor and implement sales.
We are seeking someone with a genuinely customer-oriented approach who enjoys communicating and takes responsibility for seeing enquiries and orders through to completion.
This is an excellent opportunity for an experienced Spare Parts Interpreter, or someone with strong technical aptitude, who wants to develop their knowledge of tractors, agricultural machinery, and implements.
You will help customers identify and order the correct parts, manage orders from enquiry through to dispatch, and provide helpful, reliable service throughout the process.
The position is based at our main reception desk, where you will also answer incoming calls, welcome a relatively small number of visitors and assist with incoming tractor and implement sales enquiries.
Your primary responsibilities will include:
You will also:
We are looking for someone who:
Previous experience in spare parts, agricultural machinery, automotive parts, mechanical equipment or a related field would be highly regarded—but knowledge of tractors is not essential if you have the right aptitude and willingness to learn.
You may have a mechanical background and be looking to step away from full-time workshop work without leaving the hands-on side behind entirely.
A current driver's licence is required. A forklift licence would be well regarded but is not essential.
Since 2003, SOTA Tractors has supplied fully supported tractors, agricultural machinery and implements to customers across Australia. We are renowned for our customer service and ongoing spare parts, technical and after-sales support.
If you have strong technical aptitude and excellent customer-service skills, supported by spare-parts experience or another relevant technical background, we would be pleased to hear from you.
For more information about SOTA Tractors, visit https://www.sotatractors.com/
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Spare Parts Interpreter / Salesperson • Melbourne, AU
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