Community Engagement Officer

Utilise your stakeholder engagement experience and communication expertise to support Emergency Management Victoria.Fixed term, Full time opportunity.VPS grade 5: $116,413 - $140,849 plus superannuation.The Department of Justice and Community Safety is seeking a Community Engagement Officerto provide a critical role at the Emergency Management Technology and Data division.About the Business UnitEmergency Management VictoriaEmergency Management Victoria (EMV), within the Department of Justice and Community Safety, is responsible for the overall coordination of the emergency management system in Victoria. EMV drives the integration of policy, strategy, operational coordination, and planning across Victoria's emergency management sector, contributing to safer, more resilient communities.EMV works closely with government and agencies across the emergency management portfolio. The organisation is led by the Deputy Secretary/ Chief Executive and Emergency Management Commissioner, Emergency Management Victoria and includes oversight of statutory entities and offices and the department's emergency management accountabilities.Emergency Management Technology and Data DivisionThe Emergency Management Technology and Data (EM T&D) division is responsible for key Emergency sector common digital platforms for the emergency services sector. EM T&D is a trusted partner to emergency sector organisations, supporting the innovation and delivery of modern and effective Digital Infrastructure services tailored to the emergency sector's needs. Its main service functions include EM Strategic Planning and Business Development, EM Enterprise Architecture and Design, EM Digital Platforms and Products, EM Commercial Management and Budget, EM Portfolio, Program Delivery, Data Insights.About the RoleThe Community Engagement Officer will work with the Community Engagement Specialist across the EM Technology and Data team and closely with the EM Communications team, Emergency services agencies and the community to contribute to the delivery of communications and engagement services for the VicEmergency and EM-COP Uplift project. They will contribute to engagement with stakeholders to understand communications and functional needs and drive a user-centred approach to ensure the project delivers on sector and community needs. They will contribute to the delivery of communications that meets government guidelines and policy, including accessible communications for diverse audiences.Some of your duties will include:Contribute to the development and implementation of strategic communication and engagement and change initiatives for the VicEmergency and EM-COP Uplift Project.Support engaging with government, industry and community stakeholders to understand their needs and deliver a user-centred approach.Utilising community research and stakeholder engagement findings to contribute to the development and implementation of technical requirements.Ensure communications and engagement meet the needs of diverse audiences and improves access to emergency information for everyone regardless of ability, location or cultural background.To learn more about this role before applying, please read the attached position description.About youTo be successful in this role, you will have:Experience in supporting complex, multi layered stakeholder environments to deliver effective communications including tailoring to unique requirements is essential.Experience in supporting the development and delivery of communication for vulnerable, complex and diverse audiences.Experience writing effectively for different audiences and channels, including website, presentations and stakeholder materials.Understanding of user-centred design and how user experience and interface deliver on user needs.Experience understanding and validating user needs, including mapping user journeys, utilising focus groups, and requirements of user acceptance.Experience in workshop preparation, management and delivery.Experience in supporting the management of change.Qualifications/requirementsA qualification in communications, engagement, change management or related field is desirable.How to applyPlease click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include reference checks, nationally coordinated criminal history checks (NCCHC), and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.IMPORTANT INFORMATION:CHILD SAFE STATEMENT OF COMMITMENT:The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work. #J-18808-Ljbffr