Senior Loss Adjuster - ACT

Job Description

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Opportunity to elevate your career with an industry leading, award winning business offering purpose driven work, meaningful organisational values, an inclusive culture & curiosity for new ideas, innovation & growth.

Job Description \n

So many reasons to CHUse CHU!

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We're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.

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A career at CHU is a career of opporCHUnity. The opportunity to create, innovate and grow. When you join our team, you're joining an industry leader with a track record for putting our people and our customers first. Despite being in 5 different locations across Australia, our leading hybrid working model and technology enables our people to be close-knit and connected.

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All about CHU

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CHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award & Claims Team of the Year 2024, plus Excellent in Environment, Social and Governance Change winners for 2024. We are proud to be an award-winning underwriting agency and our goal is to continue to put people, planet, partnership and prosperity at the heart of what we do.

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Working with CHU

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When you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement. We want you to enjoy your work each day and derive satisfaction from being part of a collaborative organisation and culture. To support and reward you, we offer:

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• Work where suits you best - we are proud of our leading, inclusive and flexible hybrid work model
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• Real connection and interaction - we offer regular Company wide team & ConnecCHUn Days
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• Hard work deserves recognition - competitive salary packaging and annual bonus scheme
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• Grow your future savings - employer matched superannuation contributions
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• Take the stress out of the unexpected - access up to 4 extra flexible paidleave days for life's ups and downs
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• Celebrate the joy of parenthood - 18 weeks paid parental leave
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• We support your charitable work - access to a paid volunteer day each year
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• Cut your monthly costs - paid SCI, Life Insurance and Travel Insurance
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• Grow with us - professional development and study assistance and study leave
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• Support when you need it most - extensive health and wellbeing initiatives
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• Diversify your experience - Work and Travel Adventure Program, Career Breaks
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• Family first - CHU are accredited as aFamily Inclusive Workplace 2022/28
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• You can be you - CHU are recognised as an Inclusive Employer 2025/28by the Diversity Council Australia
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For further information, head to the benefits section of our careers page.

Desired Skills and Experience \n

What your new job looks like

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Day to day you will be managing a portfolio of large loss work, using your technical skills and expertise to collaborate with specialists and drive a timely outcome and settlement. The Senior Loss Adjuster will also help to develop the expertise and knowledge of the broader team.

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• Prior experience in handling large personal lines and commercial lines losses with exposure up to $500K
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• In-depth knowledge of property and construction, conducting thorough and detailed site inspections
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• Experience in scoping and estimating large loss exposures
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• Ability to prepare accurate, clear, thorough and concise reports in a timely manner to progress claim
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• Ability to coordinate with lead adjusters/managers on pending claim files requiring additional investigation
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• Prior experience in negotiating settlements with insured in accordance with recommended best practices guidelines and limits of authority
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• Provide coaching and mentoring to develop the skill set of the broader team
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We'd love to meet you…..

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Especially if you can talk to us about your:

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• Relevant tertiary qualifications or equivalent knowledge
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• Minimum of 5 years of property claims handling experience (including strata) / 5 years Loss Adjusting
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• Experience with commercial and catastrophe claims
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• Research and investigative abilities; negotiating, conflict resolution and persuasive abilities
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• Superior verbal and written communication skills, including large-group presentation skills
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• A full driver's licence and ability to be mobile with travel.
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• AICLADiploma in Loss Adjusting or qualifications attained through ANZIIF
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• Thorough knowledge of commercial and residential construction industries
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• Knowledge of property claims law and jurisdictional issues
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Our commitment to you

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At the heart of CHU's company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas,shared experiences and access to a flexible work environment.Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future. We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need. We are committed to creating a psychologically safe recruitment experience.

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