Talent.com
Medibank Private Limited
Customer Service and Sales ConsultantMedibank Private Limited • Newcastle, NSW, AU
Customer Service and Sales Consultant

Customer Service and Sales Consultant

Medibank Private Limited • Newcastle, NSW, AU
5 days ago
Job description

Job Description

\n

It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

\n

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

\n

Make a real impact in your local community.

\n

Do you love connecting with people? Are you passionate about helping others? This role is your chance to combine customer service skills with community engagement and enjoy flexibility while you do it.

Why join Medibank? \n

We're on a mission to create Australia's healthiest workplace. Here's what that means for you:

\n

Flexibility: Work in-store, from home, on-site with partners, and out in the community.

\n

Health & wellbeing: access virtual GP consultations, 24/7 Employee Health Support Line, health coaching, pregnancy and parenting support and more.

\n

Subsidised private health insurance + fully subsidised Healthy Living Extras.

\n

Leave for life's moments: Paid parental leave, volunteer leave, community leave, cultural leave, a Good Health Day and more.

\n

Growth & development: Career pathways, learning programs, and opportunities to innovate within community teams.

\n

Inclusive culture: Seven Employee Networks supporting belonging and inclusion.

About the role \n

We have a part-time (30 hours per week) hybrid opportunity for a Customer Service and Sales Consultant at our Charlestown store. This role includes a flexible rotating roster working Monday to Friday with alternating Saturday work. The working hours rotate between 8am - 8pm and rostered hours after 5pm will be working from home shifts.

As the face of Medibank in your area, you will: \n

Help customers choose the right health cover and services.

\n

Support them across multiple channels - in-store, over the phone, online, and in the community.

\n

Build lasting relationships and trust through personalised conversations.

\n

Solve everyday challenges and share ideas to improve how we work.

\n

Internally referred to as a Local Community Consultant, you will be a part of a geographically based, cross-functional teams, with a shared goal to build stronger community connections, deepen trust, and deliver more personalised support in your area.

What we're looking for: \n

You don't need health insurance experience - we'll teach you that. If you have skills in customer service, sales, health, retail, or community engagement, you could be a great addition to our team.

You are: \n

Great at building rapport and explaining things clearly.

\n

Comfortable using technology and learning new systems.

\n

A team player who is adaptable and proactive.

\n

Detail-focused and committed to protecting customer privacy.

\n

Purpose-driven work: Help improve health and wellbeing in your community.

Imagine working with us \n

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that 's why we're reinventing work.

\n

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to culture/rewards-benefits/

\n

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility \n

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work \n


Job Segment: Sales Consultant, Retail Sales, Neurology, Sales, Retail, Customer Service, Healthcare, Part Time

\n

#J-18808-Ljbffr

Create a job alert for this search

Customer Service and Sales Consultant • Newcastle, NSW, AU

Similar jobs

Customer Service Attendant - Halekulani Bowling Club

Mounties GroupBudgewoi, NSW, AU

Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty.We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members.Mounties ... Show more

443 - Sales Representative - Materials Handling (Newcastle Region)

Clark EquipmentNewcastle Area, NSW, AU

Sales Representative - Materials Handling (Newcastle Region) - 443.Clark Equipment Sales Pty Ltd is an Australian owned national distributor of forklifts, agricultural & construction equipment ... Show more

Field Service Technician - Hagglunds Full-time

BoschCardiff, NSW, AU

At Bosch Rexroth Australia, we are at the forefront of driving innovation and engineering excellence in the field of industrial technology.As a leading provider of drive and control technologies, o... Show more

Fitter & Turner Apprenticeship

MRAELBeresfield, NSW, AU

MRAEL are currently seeking a motivated Fitter and Turner Apprentice to join the team at SWB in Beresfield, NSW.SWB was established over 50 years ago with their branch networks now extended to all ... Show more

Delivery Driver - TOUKLEY

Domino'sToukley, NSW, AU

If you're craving to be part of the most cutting-edge pizza squad in Australia and New Zealand, you're in the perfect spot! Whether you're after a chill gig for some extra cash or looking to kickst... Show more

Rehab Consultant | Sydney CBD and Inner West | Career Growth - $105K + Super

MedijobsNewcastle, NSW, AU

SYDNEY: CBD AND INNER WEST: Your choice of location | Career Growth on Offer | Achievable KPI’s | Respectful Company Culture.Achieve financial rewards for offering great service to your clients.Be... Show more

Be Your Own Boss - Deliver with Uber Eats

Uber eatsPaterson, NSW, AU

Start Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more

 • Promoted

Sales and Marketing Manager

Skilled Jobs AustraliaMaryland, NSW, AU

Our client a well established National Discount Retailer with head off ice based in Maryland, NSW Is looking for an experienced full-time Sales and Marketing Manager to join their team to manage an... Show more

Workplace relations Associate/Senior Associate

Hickson LawyersNewcastle, NSW, AU

Hicksons| Hunt & Hunt is a commercial law firm that assists government, companies, organisations, and individuals throughout Australia to create sustainable value through legal and commercial a... Show more

Customer Service Officer

GFG AllianceHexham, NSW, AU

AFR BOSS Best Places to Work Gold Winner.Play a key role in shaping our performance across our InfraBuild Recycling business.The Customer Service Officer contributes to the success of the InfraBuil... Show more

Retail Sales Assistant - Kotara

LORNA JANEKotara, NSW, AU

Before it was called Activewear, Lorna Jane imagined it, designed it, and defined it creating a movement that redefined how women move, dress, and live.Today, we lead with purpose creating elevated... Show more

Casual Sales Assistant - Green Hills

City Chic CollectiveEast Maitland, NSW, AU

We are looking for a bold, driven & enthusiastic Sales Assistant to join the CC Sisterhood to deliver an exceptional customer experience!.We put our customer at the centre of everything we do! ... Show more

Service Support Employee

HammondCareWaratah, NSW, AU

HammondCare Waratah is currently looking for a Weekend Cook/Chef to join our team.HammondCare has a unique model of care which places the resident’s needs as our number one priority.As a part of th... Show more

Sales Representative

G JamesNewcastle, NSW, AU

Competitive Salary + Company Vehicle + Phone + Super Proudly Australian & Family-Owned for Over 109 Years Build Your Career with an Industry Leader.Are you a motivated sales professional with e... Show more