Senior Student Transaction Officer

Open to candidates with relevant working rights

$87,004 to $96,681 pa (HEW 5)

Ongoing, Full-time, Joondalup Campus

Open to candidates with relevant working rights

Student Administration

Joondalup Campus

$87,004 to $96,681 pa PLUS 17% SUPERANNUATION

Ongoing, FULL TIME

Edith Cowan University

Are you ready to belong to a dynamic community where courage, creativity, and optimism are essential elements of our DNA? At ECU we’re inspired by the incredible achievements of Edith Cowan, the first woman elected to an Australian parliament and a lifelong champion of education. Empowered by her legacy, we’re united in our vision to lead the sector in educational experience and expand our impact through world-class research.

Embrace an opportunity to become part of something extraordinary.

Student Administration

The Student Administration Directorate is committed to delivering an outstanding student and customer experience through innovative, reliable, and efficient administrative services. Responsible for the University's domestic and international admissions, credit and recognition for prior learning, tuition fee administration, scholarship administration, assessments, student records, timetabling, and business support functions, the Directorate supports the critical student management systems, processes, and expertise that underpin the student lifecycle. Through the effective management and use of quality data and self-service solutions, Student Administration supports student interactions, informed decision-making, and exceptional service delivery for students, staff, and stakeholders.

About The Opportunity

The current vacancy is within the Fees and Scholarships team, where you will be responsible for processing Commonwealth Practicum Placements, assessing refund and fee remission applications, managing scholarship applications, offers, acceptances and payments, conducting fee data quality assurance, and responding to enquiries via phone and email. The successful candidate will join a diverse and collaborative team, with opportunities to contribute to continuous improvement initiatives and build strong networks with colleagues across ECU.

About You

• Experience in a complex customer-oriented, high-volume application processing environment
• Demonstrated time management and organisational skills with a proven ability to establish priorities, achieve objectives and meet deadlines.
• A performance-oriented approach with demonstrated ability to act with a high level of initiative, attention to detail, problem solving, analysis and judgement to provide accurate and appropriate outcomes.

Benefits Of Working At ECU

At ECU we’re committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees. Growth and development matter here, because we recognise people are at the centre of everything we do. Our thriving work culture is guided by the ECU values and complemented by a range of employee benefits; visit our website to read about flexible working arrangements, generous leave entitlements, our commitment to Wellbeing, exclusive corporate discounts and industry-leading superannuation.

Contact

Please contact Raksha Mallya, Student Transaction Coordinator on r.mallya@ecu.edu.au for more information.

Applications close Sunday 4 October 2026 at 11.30pm (AWST).

ECU reserves the right to close the advertisement before the stated closing date, and encourage applicants to submit their applications early.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address under representation of specific groups. We strongly encourage applications from the Aboriginal and Torres Strait Islander community.

We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith. For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.

At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively encourage people with disability to apply to ECU. To discuss how we can support adjustment requirements, please contact the person listed above.

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