Portfolio Delivery Manager (12-Month Fixed-Term Contract)

Why Tyro?

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday - commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands‑on experience, further your career, and help unleash the potential of our customers, one payment at a time.

Step inside life at Tyro here.

About The Role

The Portfolio Delivery Manager is responsible for overseeing the successful delivery of a portfolio of strategic projects and programs, ensuring they are aligned with Tyro's strategic objectives and delivered on time, within budget, and achieve intended business outcomes. The role also has accountability for portfolio-wide release and implementation management, ensuring technology and business changes are deployed safely, efficiently, and with minimal disruption to merchants and the business.

Working across the business, the Portfolio Delivery Manager provides leadership for end-to-end delivery execution, release planning, business readiness, go-to-market and risk management, ensuring seamless transition from project delivery into operationalisation.

What You’ll Do

Portfolio Management

• Manage a portfolio of strategic initiatives, programs, and projects from initiation through implementation.
• Align portfolio priorities with organisational strategy and investment objectives.
• Monitor portfolio performance across scope, schedule, cost, quality, benefits, and risk.
• Manage interdependencies across initiatives, products, and business functions.
• Support portfolio planning, prioritisation, and sequencing.

Delivery Leadership

• Lead the successful delivery of complex business and technology initiatives following the Tyro delivery model and utilising the Tyro toolkit .
• Remove delivery impediments and facilitate informed decision-making.
• Foster a culture of accountability, collaboration, continuous improvement, and customer focus.

Release, Implementation and Business Readiness

• Own the portfolio release calendar, coordinating the scheduling of technology and business releases across multiple teams.
• Oversee release planning and implementation activities to ensure changes are delivered safely, predictably, and with minimal business disruption.
• Ensure implementation readiness through coordinated planning, business readiness assessments, go-to-market approach, deployment checklists, rollback planning, and business communications.
• Chair or facilitate release governance forums, including go/no-go decision meetings.
• Manage dependencies between releases and coordinate implementation activities across technology, operations, vendors, and business stakeholders.
• Monitor release performance and implementation outcomes, driving continuous improvement through post‑implementation reviews and lessons learned.
• Ensure releases comply with change management, risk, security, and regulatory requirements.

Governance & Reporting

• Adhere to portfolio governance frameworks.
• Produce executive dashboards and portfolio reporting that provide visibility of delivery progress, release readiness, risks, and benefits.
• Facilitate agreed governance forums.
• Ensure compliance with organisational delivery standards, governance requirements, and audit obligations.

Stakeholder Management

• Build trusted relationships with executive, business, and technology leaders.
• Translate strategic priorities into executable delivery and release plans.
• Manage stakeholder expectations through proactive communication and transparent reporting.
• Influence decisions through data‑driven insights and delivery expertise.

Financial Management

• Manage portfolio budgets, forecasts, and financial performance.
• Support investment governance, business case development, and benefits realisation.
• Ensure effective financial oversight across the delivery portfolio.

Risk, Dependency & Change Management

• Identify, monitor, and mitigate portfolio‑level risks and issues.
• Manage cross‑program dependencies and delivery constraints.
• Ensure organisational change impacts are understood and implementation risks are effectively managed.
• Escalate critical delivery or release risks as appropriate.

Resource & Capacity Management

• Partner with business, technology and where appropriate, change leaders, to optimise resource allocation.
• Monitor delivery capacity across teams and identify capability gaps.
• Support workforce planning to meet evolving portfolio demands.

Continuous Improvement

• Drive improvements in delivery, release, and implementation management practices.
• Promote consistent governance, automation, and standardisation where appropriate.
• Leverage delivery metrics, implementation outcomes, and lessons learned to improve organisational delivery maturity.

Portfolio & Delivery

• Portfolio management
• Program and project delivery
• Delivery governance
• Benefits realisation
• Dependency management
• Resource planning

Release & Implementation

• Enterprise release management
• Implementation planning and coordination
• Change and deployment management
• Operational readiness
• Production release governance
• Release scheduling
• Go‑live planning
• Post‑implementation review

Leadership

• Strategic thinking
• People leadership and coaching
• Decision‑making
• Influencing and negotiation
• Change leadership

Communication

• Executive communication
• Stakeholder engagement
• Facilitation
• Conflict resolution

Commercial & Financial

• Budget management
• Financial forecasting
• Vendor and partner management

What You’ll Bring

• 8-10+ years' experience delivering complex business and technology initiatives.
• Demonstrated experience managing portfolios, programs, or enterprise-scale project delivery.
• Proven experience leading enterprise release management and implementation planning.
• Experience coordinating multiple concurrent releases across technology and business teams.
• Strong governance, risk management, and executive stakeholder management experience.
• Experience delivering digital transformation, regulatory, or enterprise change initiatives.
• Experience working in Agile, Waterfall, and Hybrid delivery environments.

What’s in it for you?

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You’ll Also Receive

• A mix of in‑office and remote working (3 days in the office)
• Learning and career development opportunities
• 18 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team‑based volunteer day
• Birthday Leave
• Power Up Day (Additional day of leave)
• Weekly team social events, snacks, craft beer and wine, ping pong and video games
• Taco Tuesdays
• Mental health and wellness initiatives
• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us?

If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.

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