National Key Account Manager - Healthcare

Job Description

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• Play a key role in supporting the Australian economy.
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• Discounted food, travel, entertainment, gym membership, staff parking and, + more.
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• Hybrid working environment.
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Company

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PFD Food Services is one of Australia's leading food distributors, supplying a broad range of frozen, chilled, fresh and dry products to customers nationwide. Backed by over 80 years of experience and now part of the Woolworths Group, we're continuing to invest in our people, systems and capabilities to deliver outstanding service and drive future growth.

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About this Position

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PFD is seeking a commercially minded National Key Account Manager to lead growth within our Healthcare channel. This strategic role goes beyond traditional account management, combining business development, tender management, consultative selling, and customer partnership. Working closely with major healthcare and institutional customers, you will identify growth opportunities, deliver data-driven commercial solutions, and help shape innovative procurement and supply strategies that create long‐term value for both PFD and our customers.

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Key Responsibilities

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• Develop and grow strategic partnerships with healthcare and institutional customers.
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• Drive new business growth through major contracts, tenders and national account opportunities.
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• Identify opportunities to increase product ranging, sales performance and profitability across key accounts.
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• Deliver consultative, data-driven solutions that create value for customers and support long-term growth.
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• Lead tender and contract strategies while supporting digital procurement and innovation initiatives.
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• Collaborate with internal stakeholders to execute strategic account plans and enhance customer outcomes.
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What We're Looking For

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To thrive in this role, you will bring:

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• Experience managing strategic customer relationships, tenders and complex commercial contracts.
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• Strong commercial acumen with the ability to leverage data and insights to drive growth, profitability and customer outcomes.
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• Experience engaging with procurement, operational or senior business stakeholders in complex customer environments.
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• Understanding of digital procurement solutions, supply chain optimisation or value‐based selling approaches will be highly regarded.
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• Experience within healthcare, institutional, foodservice or FMCG environments is advantageous.
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What PFD is Offering the Successful Candidate

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We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). As part of this position, we are also offering participation in an incentive program.

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Culture & Values

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• Customer Focus: Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.
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• Respect: Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.
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• Passion: Share the passion of making us a successful and dynamic company. Let's celebrate successes.
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• Simplicity: Let's minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.
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• Leadership: All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.
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Applications close Monday, 5 October 2026 at 12:00 pm (AEST). Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.

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As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

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PFD Food Services is committed to being an Equal Employment Opportunity employer.