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Experienced Automotive Warranty AdministratorAutopact • Melbourne, AU
Experienced Automotive Warranty Administrator

Experienced Automotive Warranty Administrator

Autopact • Melbourne, AU
4 days ago
Job description

Experienced Automotive Warranty Administrator

Are you a detail-oriented administrator with a knack for organisation and a love for process?
Do you want to be part of a high-performing service team where your work is recognised and valued?

We’re on the lookout for a dedicated Experienced Warranty Administrator to join our growing team at Blackburn Kia, Nissan & GWM. This is a rare opportunity to work within one of Australia’s leading dealership groups — Autopact — with a clear pathway for career development and long-term stability.

A competitive remuneration package based on experience

Staff discounts on vehicles, finance, and servicing

Access to discounted health insurance and our Employee Assistance Program (EAP)

A supportive and experienced leadership team that values growth and development

Ongoing training opportunities with a focus on skill-building and career progression

Referral bonus opportunities

A friendly, team-oriented culture within a national automotive group

Why join Blackburn Kia, Nissan & GWM?

  • A competitive remuneration package based on experience
  • Staff discounts on vehicles, finance, and servicing
  • Access to discounted health insurance and our Employee Assistance Program (EAP)
  • A supportive and experienced leadership team that values growth and development
  • Ongoing training opportunities with a focus on skill-building and career progression
  • Referral bonus opportunities
  • A friendly, team-oriented culture within a national automotive group

Your responsibilities will include:

  • Submitting warranty claims for multiple manufacturers
  • Reconciling claim payments and closing repair orders in the internal system
  • Keeping the warranty register up to date
  • Assisting the Service Department with end-to-end warranty claim processing

Our ideal candidate will have:

  • Strong data entry and computer literacy skills
  • Excellent verbal and written communication
  • A problem-solving mindset with the ability to work independently
  • Experience with ERA (Pentana) is highly regarded
  • Previous warranty processing experience is a bonus — but not essential
  • A sharp eye for detail and a general understanding of vehicles will also be advantageous

Blackburn Kia, Nissan & GWM is part of the Autopact Group, where excellence drives our 29 dealerships along the eastern seaboard, representing 37 of Australia's top vehicle brands.

Our overarching mission echoes through every interaction: ‘For everyone to Drive Away Happy, every time.’ This commitment isn't just for our customers; it extends to our dedicated employees, trusted suppliers, and everyone connected with our thriving automotive community.

At Autopact Group, diversity is celebrated, and equal opportunities are provided to all. Join us in our commitment to creating a supportive and inclusive workplace where everyone can thrive.

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Experienced Automotive Warranty Administrator • Melbourne, AU

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