Senior Compliance Manager - 12 month contract

ClearView is now part of Zurich, bringing together the best of both worlds.

ClearView is entering an exciting new chapter following its acquisition by Zurich Australia. Join ClearView and help shape what’s next.

As we bring our businesses together, ClearView will continue to operate as a distinct business. For new employees joining, you’ll be employed by Zurich and work within the ClearView business.

This creates a unique opportunity to contribute to a business with a strong identity, great culture, and entrepreneurial spirit, while also benefiting from the scale, stability and global opportunities that come with being part of Zurich.

As Zurich and ClearView come together, you’ll have the opportunity to play a key role in shaping the future, contributing to our long‑term growth ambitions, digital transformation agenda and commitment to delivering outstanding outcomes for customers.

We understand that candidates may have questions about the transition. We’re committed to being open, transparent and supportive throughout the recruitment process, ensuring you have the information you need to make an informed decision about joining us and being part of what comes next.

Role Summary

This role will partner with the Head of Risk and Compliance to embed and strengthen the Compliance Management Framework across the organisation.

The Senior Compliance Manager role provides expertise across broader compliance matters, including privacy, and works closely with stakeholders across the business to strengthen compliance practices, risk awareness and the management of regulatory obligations.

A key focus of the role will be incident management, with responsibility for investigating and analysing incidents to identify underlying issues, trends and potential compliance risks. The role will look beyond the immediate incident to understand root causes and identify opportunities to strengthen controls and prevent recurrence.

Primary (Key) Responsibilities

• Establishing a close working relationship with the business and the first line risk and compliance team.
• Manage and assess incidents, including completing compliance assessments, identifying potential breaches or reportable matters, supporting root cause analysis, and tracking actions through to closure.
• Provide regular reporting to Senior Management and Board Committees on compliance related matters.
• Maintain the compliance obligations library, including supporting the identification, interpretation, allocation and ongoing monitoring of regulatory obligations.
• Review and maintain Risk & Compliance policies, procedures and supporting documents.
• Undertake control testing of compliance obligations, and work with the business to address gaps or control weaknesses.
• Manage and advise on privacy queries and escalations, including supporting assessment, triage and escalation of potential privacy incidents.
• Provide practical compliance advice and support across the business, including engaging with stakeholders to identify, assess and manage compliance risks and regulatory obligations.

Key external relationships

• Trustee and other external stakeholders, as required

Key Internal Relationships

• Legal team
• Product teams
• Life Administration and Claims teams

Qualifications Required

• 8+ years of experience in financial services, preferably life insurance essential
• 5+ years of experience in compliance management
• Strong working knowledge of the regulatory framework applicable to life insurance and superannuation, including relevant ASIC, APRA, privacy and industry code obligations.

Attributes or Skills Required

• Excellent stakeholder management skills, including a proven ability to influence
• Excellent communication skills, both written and verbal
• Ability to achieve and deliver outcomes
• Great people skills and a true team player
• Flexible and adaptable
• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer's leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement - 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award‑winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state‑of‑the‑art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships - WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

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