NRMA Insurance has been helping Australians with their general insurance and actively supporting communities for 100 years. Part of Insurance Australia Group (known as IAG),we’reproud to be one of Australia’s most iconic brands.
Help reshape how customers understand their insurance.
As a Product Management Specialist, you'll apply yourinsurance expertise to the drafting, review and enhancement of Product Disclosure Statements (PDSs) across IAG's Retail Insurance portfolio. Working alongside Product, Claims, Legal and Customer Communication teams, you'll play a key role in simplifying complex policy wording and improving how insurance information is communicated to customers. This is an opportunity to combine your technical insurance knowledge with strong written communication skills to create clearer, more accessible documentation that supports customer understanding, meets regulatory requirements and delivers better customer outcomes.
This is a fixed-term full-time role based in multiple locations across Australia.
Review and redraft Product Disclosure Statements (PDSs) and policy wordings across a range of Retail Insurance niche products.
Partner with Product Managers, Claims teams and subject matter experts to ensure documentation aligns with product intent, customeroutcomesand business requirements.
Work closely with copywriters and AI-generated drafting outputs to refine content and deliver high-quality customer communications.
Translate complex insurance concepts, coverage details and policy conditions into language that is clear,conciseand easy for customers to understand.
Support governance,reviewand approval processes to ensure documentation changes meet regulatory and compliance requirements.
Collaborate across Product, Claims, Legal and Customer Communication teams to deliver consistent and customer-focused insurance documentation.
Experience working within insurance, underwriting, claims, productmanagementor a related financial services environment.
Strong understanding of insurance products and how theyoperatethroughout the policy lifecycle.
Experience reviewing,interpretingor drafting policy wording, insurancedocumentationor customer-facing communications.
Knowledge of financial services regulation,governanceand compliance obligations.
Excellent written communication skills and the ability to simplify technical information for different audiences.
Strong stakeholder management skills and the ability to work effectively across multiple business functions.
Boosted superannuation with 13% as standard.
20 days annual leave + 5 daysMyLeave(extra leave forwhat’simportant to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech & appliances, and many more.
Access to LinkedIn Learning, the award-winning IAG Academy, studyassistanceand secondment opportunities.
*employmenttype eligibility criteria apply
If you require any support or adjustments toparticipateequitably in our recruitment process, we encourage you to reach out to***********@iag.com.aufor a confidential conversation.
As part of IAGyou'llenjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.That’snot just words.It’sour people promise.We'reready for you with unexpected opportunities for your career, your work-lifeand your ability to make a difference. We celebrate all viewpoints shaped by life experiences andculture, andare guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
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Product Management Specialist • Melbourne, AU
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